We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Want to become an Independent Liveops Agent. Careers at Liveops Flexibility. Love the flexibility of the jobs, but wish training was paid. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Okta offered exactly what Live Nation needed. Find Out How & Apply . Flexibility. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Improving Peoples Lives. Login. Working at Liveops: 947 Reviews | Indeed.com Outspoken. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Please update your browser to the latest version on or before July 31, 2020. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Copyright 2023 Liveops, Inc. All rights reserved. Innovate without compromise with Customer Identity Cloud. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Openforce simplifies your contractor management processes by providing a single platform solution. Liveops is a legitimate company. Login Apply for Remote contact center Agents Jobs - Join Liveops Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. Reach out to us. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Apr 04, 22 (Updated: Sep 19, 22) Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. When I started it, my team said, Youre crazy. Collaboration tools are a huge part of us being successful, says Myers. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Applicant Login - Join Liveops Life doesnt always run on a schedule. You can actually enable a person to get to an application through the Okta platform. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Earning potential. Keep in mind, the more you service, the higher your earning potential! Independent Contractor Organizations. Actual earnings may vary depending on client opportunity and support required. Browse case studies, customer service tips and other helpful resources for enterprises. The background check requires a $24.99 processing fee paid directly to our vendor. Keith Myers, SVP Business Technology, Live Nation. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Companies across a variety of industries trust Liveops to provide virtual contact center services. Be the customer care voice of top brands, providing best-in-class service. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Login - LiveOps Inc. IT Support The modern contact center. Virtual. Flexible. Efficient. - Liveops Microsoft Edge Addons You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Facilitating collaboration and communication with the best available solutions was another key goal. Freedom. Support. That syncs to Okta and then that person cannot access any applications. Across the country. Conducting inbound/outbound customer service calls. process. Liveops is a recognized thought leader in the virtual contact center and customer service industries. A lot of work goes into hiring great people, and we see LiveNation as a great place to work, says Myers. fits your experience, personality, and preferences the best? Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. You may also want to check out FlexJobs, which is a broad-based job site for remote positions. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Some clients also pay commissions. Your customers deserve the best at every touchpoint. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Learn more about how Liveops virtual contact center solutions can scale your business. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Knowledge Base. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. McAfee and Norton were almost a tie but by far the most popular amongst agents. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Go Further; Marketplace. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Pros. Password Remember me Or, sign in using: (sales@liveops.com) Press & Media. No problem. It changed what we focus on as IT, he says. Different programs have different pay structures. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Enjoy the freedom of being your own boss. And, no calls equals no pay. Universal Login. The Live Nation workforce had access to hundreds of applications and tools, available through a number of cumbersome portals. Or, if, No college? Liveops Nation Login. See all features. You may also receive performance-based pay or other incentives. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. This field is for validation purposes and should be left unchanged. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. Public Relations e-mail (press@liveops.com) Locations. Virtual Call Center Services - Resources - Page 2 of 24 - Liveops Ditch the paperwork and endless manual tasks. Forgot your password? Hard to get in contact with managers for help. Log in. Join the revolution of the modern contact center! The integrations looked complex. If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients.
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