I returned another dress because it was just poorly constructed. So we were given a full refund and told to not worry about shipping the damaged dress back. Any original shipping and handling fees are non-refundable. They are NOT customer service oriented IN THE LEAST !!! Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Check Selfie Leslie's website to see if they have updated their free returns & exchanges policy since then. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. This was our first experience with Selfie Leslie, but it definitely not be our last!! Prices for dresses at Selfie Leslie range from $50 to around $100. My package said it was returned to sender and unfortunately the item was out of stock. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company throughwww.selfieleslie.comshall become and remain the property of One & Only Collective Inc. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. Hi Michelle, we're sorry that you are not 100% satisfied. Get 10% off on your first order. This is especially towards the companys customer service, prices, and assortment of on-trend designs. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. Want to return your midi dress? (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). I wont be buying from them again. While we do our best to accommodate all our customers, please note that once store credit is issued it cannot be converted back into a cash/card refund. I changed my mind and want to cancel my order. Free shipping for many products! Selfie Leslie offers a 30-day return policy. I will be ordering from them again! Prices vary, but on average, you can expect to pay: $60 - $80 for dresses. The Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver practically screams bridal party with pink prosecco involved. Cant say enough about customer service. Selfie Leslie Reviews: What Do Customers Think? Please ensure all information is 100% accurate before submitting your order. Unfortunately returns are about $10 shipping, so be prepared!However, I will say the shipping is very fast! We researched this on Apr 12, 2022. The Selfie Leslie shipping charge only covers the cost of postage, it does not cover Taxes and Duties. Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. Looks like your current store isn't near your delivery area. Selfie Leslie offers a size guide for customers to consult on their website. It took them over a month to issue a refund after they received my returning item. This was 3 weeks ago and when I sent them an email to prompt them again they just sent me a generic email on how to do returns. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! When this happens, please select the size of the item you are interested in, and sign up for our back in stock notifications. How do I check the order status? Any original shipping and handling fees are non-refundable. THE BEST ONLINE CLOTHING STORE:THE SELFIE LESLIE STORY. Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! Date of experience: June 17, 2022 Will I have to pay International Taxes & Duties? Just make a new purchase through the return portal for the size/style you would like. One & Only Collective Inc. expressly requires your acceptance of these terms and conditions of service (and to all additional terms and conditions provided to you on our website) to accept and process transactions and purchases made through said website. The print itself is definitely romantic, as it triggers imagery of golden sunsets, rural wineries, and picnic layouts. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. Composed of delicate white lace, this gorgeous mini offers a sense of springtime refreshment, which is great if youre heading to an outdoor brunch or party. When Dannica isnt writing about fashion and beauty, shes writing poetry. Any award rendered by the arbitrator shall be final, binding, and conclusive and the parties acknowledge and understand that by entering into this arbitration provision they are waiving their constitutional right to a jury trial and their right to appeal. Buyer Beware and avoid Selfie Leslie. They typically cater to trends prevalent on social media, so youre bound to find something that strikes a bit of familiarity. Positive reviews (last 12 months):0% Positive 0 Neutral - 0 Negative 1 View ratings trends See all photos Reviews Q&A Any When you confirm your shipping details, any applicable taxes will be calculated on your total merchandise value. You can shop for dresses by occasion, length, price, color, and style for easy website navigation. Size: L Selfie Leslie. The quality of the dress was great, just did not fit my style I was going for at the time. Please generate your return label within 14 days of receiving your order. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. Please allow up to 10 business days for processing corporate checks. At Leslie's, we take pride in the quality of our products. They have some really cute stuff, and I love that they display the reviews for each item. Store credit is issued within 2 weeks once the package is delivered. I ordered a dress, got it in, and it just did not look great on me. For instance, I found several discount codes on the brands website. You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. I would recommend avoid this website as returning items is time consuming and costly. You must be fully authorized to grant such aforementioned rights to One & Only Collective Inc. One & Only Collective Inc. shall be entitled to use any user-generated content without incurring obligations of confidentiality, attribution, or compensation to you. The customer service team was quick to respond, canceled my order as requested, and issued a refund immediately. The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! You further certify that any user- generated content provided by you is legal and does not violate any third partys rights. | Read 41-60 Reviews out of 586 . Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. I would attach pictures if I could but basically none of these dresses are made for this website. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Out of the 3 dresses I ordered, all of them were of terrible quality materials and tailoring, one of them, the sleeves don't even match each other. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. Rating: 6.5/10 . Our return policy dictates that the item must be returned within thirty days of the original purchase. If you're not 100% satisfied with your order, you can return or exchange it within 30 days of purchase for a replacement or a refund, subject to the limitations below. I can honestly say that Selfie Leslie will always be my first place to shop moving forward, one Trustpilot user detailed. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. Send us an email and we'll help you with this matter. $12.99 Standard 3 - 5 Business Day Shipping on Orders Under $100, FREE Standard 3 - 5 Business Day Shipping on Orders Over $100. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. Select chemical returns must be in their original, unopened packaging with no visible damages. If so, the $46 Summer Skirt Robyn Flounce Rose Print White/ Orange can be worn with a cream linen button-up and a sunhat. Promotions or coupons cannot be retroactively applied. However, if your order is more than $1,000 it may be subject to import duties and taxes, which are levied once a shipment reaches your country. The best part? These items cannot be returned. To initiate this process, buyers must scan the QR code found on their package to get started. The black dress got here within 48 hours and I got soooo mani compliments at the wedding! We ordered a dress for my daughter's Homecoming. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. The best. They will fight back and direct you to their returns policy page. Constructed in stretch fabric and adjustable straps, theres no need to worry about future food babies. Just make a new purchase through the return portal for the size/style you would like. So each item is going to be a different length and fit differently due to each individual's height. We use dedicated people and clever technology to safeguard our platform. One of those brands is Selfie Leslie, a brand founded in Australia and now based in California that is best known for its cute and trendy dresses. Non-Selfie Leslie items sent to us will be donated upon receipt. 2023 Trustpilot, Inc. All rights reserved. The dresses are overprice and cheaply made. Selfie Leslie AU Returns. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. We respect your right to privacy. . Any used or installed equipment including circulating pumps, filters, heaters, heat pumps, salt cells, motors, and lights. They understood my needs and helped me without hesitation; I mean it was fantastic! Ill be sure to discuss any potential red flags in full in the next segment of this Selfie Leslie review. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. (They also refunded me a partial refund to get the original dress repaired as this color was now out of stock. ) Exchanges are FREE! We may modify or cancel the Service or any of its features without notice. If the package was lost or stolen, you can get a refund from the carrier since our packages are insured. However, their website makes it look like the final sale items are easily returnable. Were independently supported by our readers and we may earn a commission when you buy through our links. **Refunds may require a corporate check if the purchase amount is greater than $100 or if the funds are not available in the store at the time of your return. These items cannot be returned. The Honest Brand Reviews staff works together to help bring you the information you need to make the best shopping decisions. Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. It shipped SUPER fast, and I loved the style, design, & quality. Not their fault, but I needed to exchange. Local countries' Taxes and Duties are the responsibility of the customer. If you are unable to complete the return online, you may contact us. exclusions: use vpn. We ordered another dress, which came quickly and she absolutely loves it! 2023 Selfie Leslie Date of experience: October 17, 2022. Join the SMS Club & Save 15% OFF your order! Theyy cleverly present their site and social media as if they are a mid range boutique brand that has their own designs(e.g. I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . We also ensure all reviews are published without moderation. Selfie Leslie is all about Instagram fashion. As mentioned before, dresses are priced as high as around $100, and if you dont know exactly what youre looking for just yet, Selfie Leslies filters are there to help! Please obtain a google maps API key and put it in Site Preferences! Please use a valid email. | T&C'S There isNO RETURN FEEif you make an exchange purchase through the return portal. Romantic in silhouette, this number consists of ruching, string tie straps, and a dainty bottom frill from some extra spice. All purchases made through the website are subject to our acceptance of such orders. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. Follow. I've had typically good experiences (and added some staples to my wardrobe) with reputable brands I already know. It goes against our guidelines to offer incentives for reviews. So much better and up to date than a lot of stores. Awful experience. All returns remain the responsibility of the purchaser until received by Selfie Leslie. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded. We accept Visa, Mastercard, American Express, and JCB. If you have subscribed to other Selfie Leslie mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. What can Selfie Leslie do if the package is lost? My daughter ordered a dress from them that we could not afford at the time without my knowledge. I had a great customer service experience with Team Selfie Leslie! The Reinhart Floral Asymmetrical Mesh Dress White retails for $96. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. That said, if youre looking to treat your girls, the Floating By Plunging Neckline Mesh Overlay Midi Dress Sage is bound to receive a round of applause from your support team. The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. Returns + Exchanges. Store credit and gift cards are final sale. It was so nice and I greatly appreciated it. When it comes to fast fashion, unfortunately, not everything can be of great quality, so its important to see if other shoppers have vetted for the item you want to buy (this goes for many other stores as well). Be sure to bring your receipt or shipping confirmation email, credit card you used, and valid I.D. I am looking forward to maybe a Store near me opening up in the Future. I'm so thankful for such amazing customer service and ensuring my concern had been taken care of. If you need a dress for ANY event, this website is your best bet! Their dresses are nice quality! Customer support answered really fast and gave me a solution! Also, items discounted at more than 40% or non-refundable. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! For Service support or assistance, text HELP to +18445493819 or email, We respect your right to privacy. International orders may take around one to two weeks to arrive. How do I do that? Plus they expect me to pay a fee for the returns which is unfair since I was scammed. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. We are so sorry to hear that you were unhappy with the quality of your purchase.Our customers' feedback is important to us and we would love to address the quality issues with you. Get Code. Check out what 541 people have written so far, and share your own experience. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate. If you made a Selfie Leslie account upon checkout, or have an already established Selfie Leslie account, you also can see the tracking number when logging in to your registered account and following the directions below: Click on My Account in the upper right-hand corner of the website pageClick on Purchase HistoryClick Shipment to track your order. However, it still was a little big in the waist (I was in between sizes so I went up just in case) and I didnt love the color with my skin tone. I ordered a small, because I am a small and it was too tight so I couldnt even wear it to dinner. One thing Selfie Leslie shoppers agree on is that the customer service is unmatched. Probably one of the worst websites I've ever ordered from. Speech / Chat / Talk bubble icon Contact Us. I reached out to customer service, and they replied very quickly and told me they'd refund me as soon as it came back and although they were unable to replace it due to stock, they told me I could sign up to be notified when it's back and also gave me a coupon for my next purchase. For oversized items requiring carrier freight returns, you will be responsible for all return shipping charges. It is the best I've ever dealt with! In this day in age when there are multiple stores with amazing products, customer service is what sets . Please see our Shipping Page for more information. They were super understanding and made me feel a lot better. Unfortunately, we are not able to change the items in an order once the order has been placed. I recommend wearing the $76 Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver with pointed-toe stilettos and a white fur jacket. The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! Thank you for shopping with Selfie Leslie. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. www.selfieleslie.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. Selfie Leslie is not responsible for the cost of any return shipping. The return process was smooth. All worldwide rights, titles, and interests are reserved. Their clothing collection is best described as contemporary romance, as theyre a big fan of frills, soft hues, and dreamy fabrics. Accordingly, you and One & Only Collective Inc. agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and for any Dispute. International orders may take around one to two weeks to arrive. This wouldnt be a complete Selfie Leslie review without some styling tips. Shop our selection today for on-trend looks youre sure to adore. Your use of the Service constitutes your agreement to these terms and conditions (Mobile Terms). If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. Selfie Leslie is a bit pricey, and some customers think its not worth it considering its easy finding a similar alternative. Also although they offer "free return" if you purchase something before returning your item they still slap you with a $10 processing fee for processing. With this information given to them, they were more than willing to accept it being returned in a clean bag as long as the tag is still on the item. Although the brand definitely doesn't have SheIn or other fast fashion pricing, their quality is still pretty great for their price range. I can't wait to purchase another dress from here in the future for another event. They dont care what happens after they put it through to whoever is going to deliver it. SelfieLeslie.com. Keep reading to see our Selfie Leslie reviews! The Frieda Cowl Neck Front Split Midi Dress Midnight Blue is no exception, as it features a stunning body con cut, a dramatic drape for the neckline, and spaghetti straps for a touch of simplistic elegance. In terms of aesthetic, Id say that this brand is the perfect amalgamation of Kim Kardashian Insta-baddie and Emily in Paris. 2023 Selfie Leslie The Summer Skirt Robyn Flounce Rose Print White/ Orange is practically made for frolicking. (To prevent package theft, orders with a value of $250+ will require a signature upon receipt). This stunning number showcases a gorgeous mix of pink and metallic shimmers, which glitters whenever you move. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. VARIABLE PRICE Next Day shipping, calculated at checkout. Do you agree with Selfie Leslie's 4-star rating? Boasting over 632k followers on Instagram, it seems that Selfie Leslie is a favorite among fashionistas. Our exclusive coupon with Selfie Leslie -. Size: XS Selfie Leslie. If shes not writing, shes probably reading, re-watching Charmed (1998) for the fifth time, perfecting her latte art, or playing Pokemon Go (yes, its still a thing). Its baggy and so not flattering. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! By consenting to Selfie Leslies SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Refer to exclusions below. ReadyReturns / CRM for your eCommerce World. I really appreciated them understanding our situation and trying to help us out! Unrealistic return policy. Never ordering again. Very responsive and super helpful. Highly recommend! Depending on the clothing item, the biggest size is either XL or XXL. Trying out a new clothing brand always comes with a bit of excitement and anxiety. All shipping and handling charges are non-refundable, except for defective or damaged products. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. Obviously, we dont have time to comb through the brands entire inventorywhich is why Ill only feature a few of their bestsellers next in this Selfie Leslie review. Thank you for visiting www.selfieleslie.com. Zip/Postal Code. However I'm very disappointed they don't carry petite sizes. Selfie Leslie may refuse to accept or may cancel any transaction, at Selfie Leslie's discretion without liability to you or any third party. Anyone can write a Trustpilot review. Each party expressly agrees that both jurisdiction and venue shall lie exclusively in Los Angeles County, California, and that all written notices and demands may be served by email or by facsimile followed by U.S. mail with an appropriate declaration of service, and that such methodology shall be deemed compliance with all service of process and notice requirements of California law. Save my name, email, and website in this browser for the next time I comment. The team was very courteous throughout my conversations with them along with being very helpful in resolving my issue. The demanding party shall select the forum, and thereafter the service shall select the judge. Its worth noting that customers have 14 days to request a shipping label. Brunch outfits usually consist of pastel colors and romantic silhouettes. 2023 Selfie Leslie Australia By using www.selfieleslie.com, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date. Of course I wasnt home. Somehow I ordered an XS instead of a Large, it kept changing in my cart. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Verification can help ensure real people write reviews about real companies. Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. Were sorry to hear that you want to return your items. Need to exchange? Powered by Happy Returns MAKE SURE YOU READ THE POLICIES CAREFULLY BEFORE BUYING. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! They are so fast to respond, super helpful, and always so friendly. Canada shipping is $29.99 (Orders under $399.99 include taxes/duties, over $400 does not include taxes/duties). Selfie Leslie is a form of fast fashion, so it is not very sustainable. Based in California, this clothing brand is quite adept in following trends. Ordered a dress for my graduation photos and contacted their Instagram page for an estimated delivery date because I wasnt sure if Id get it in time (no big deal, my fault for waiting til the last minute) and they responded quickly letting me know Id get it before I had to take my photos and they were right! Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. Orders that have a combination of payment methods (store credit + credit card) will be refunded to the gift card (store credit) first, then the secondary payment method. I had a great customer service experience with Team Selfie Leslie! Can you promise there will be no custom or duties when the package arrives? Need to exchange? 2023 Selfie Leslie Selfie Lesliepartnered with Happy Returns to offer box-free, printer-free, and sustainable returns! I didnt realize Selfie Leslie had a sign off confirmation or I would probably wouldve never ordered. If a customer chooses store credit when making a return, then the refund will be issued as a gift card. This is my third time ordering from Selfie Leslie and im really pleased!! (Not sure how to add the photos on here, theres no option to.? Message frequency varies. Customers who access and use thewww.selfieleslie.comweb site from outside of the United States agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside. I have to say also, shipping is pretty fast. Voice your opinion today and hear what 541 customers have already said. Our business hours are: Monday - Friday 9AM - 5PM (AEST). I am naturally a size small and I ordered a size XS. Skirts are no more than $80 and come in sizes up to XL. Beautiful dress however I did not like how it looked on me. The website does not reflect the actual quality of the clothes. LOVE!!!!! Speech / Chat / Talk bubble icon Contact Us. 2023 Selfie Leslie Totally not the dress just my preference. Can I have my parcel redirected to a different address? We think its worth checking out because there are some really cute items on the website, but its nothing you couldnt find anywhere else (and for cheaper). The arbitrator shall have full discretion to make any awards of attorneys fees and costs in accordance with the applicable law of the state of California. They were really kind and wonderful also. Prices are less than $150! They state that in the frequent questions asked. Added by peggie12345. The dresses they sell look like cheap $10 knock offs. Most US orders ship within 1 business day of purchase. Once an order is placed, we CANNOT make any changes. All initial costs of the proposed arbitration shall be advanced and borne by the party demanding arbitration.
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