When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. Your confirmation email will include all of your delivery details, plus your customer information. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. While Ticketek takes all reasonable care to ensure that tickets are correctly priced and only available for sale when intended, sometimes errors may occur. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. chevron_left. How do I purchase a Ticketek Gift Voucher? If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. Invitee A starts purchasing two seats from hold. If an event is cancelled, you do not need to apply for a refund as we will automatically attempt to process a refund back to the original payment method used to purchase the ticket. They must present the relevant concession documentation at point of purchase and upon entry to the ground. chevron_left. As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Without limiting other remedies, Ticketek may limit, suspend or terminate the MyTicketek account of users who are acting inconsistently with these Terms and Conditions, including in particular the accounts of users who we believe are harassing, threatening or abusing our employees or other users or who act in an unlawful or inappropriate manner. In an New Zealand first and unique to Ticketek mobile ticket, you'll have the option of sending every person in your booking their own individual ticket via Text. to collect tickets. You can click the View Map button to view the section of the venue where your seats are located, If the tickets allocated are for seats with a restricted view, you will need to check the box to acknowledge this. 2 0 obj You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. Freestyle Kings tickets | Tours and Events | Ticketek Australia The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. Select 'Club Members & Public Reserve', enter your barcode number(s) into the space provided, and click 'Unlock tickets' 5. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Alternatively, you may wish to receive all Ticketek mobile tickets on your mobile phone and either forward them to your friends yourself or keep all tickets on your phone and arrive together with your friends. What does General Admission (GA) mean? Please refer to Ticketek's. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. Can I sell Child/Junior or Concession tickets on Ticketek Marketplace To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. Also tap on the 'i' icon at bottom right of event pass to 'flip' the ticket over to find extra transaction information. They will be assigned the seats nearest the original purchaser. Mobile Tickets may be reissued to the ticket purchaser only, and we recommend that customers contact the Ticketek Call Centre on 132 849 ahead of the event day to do this. The mobile number provided will be sent your mobile ticket/s 8. Ticketek Australia - Tickets for Sport, Concerts, Theatre, Arts, Family There are three delivery options: Note that for general admission events, tickets can not be replaced. You can find your barcode number on the back of your member card or on the homepage of your AFL Membership online Account Manager. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am Change My Location Terms & Conditions of Sale | Ticketek NZ I am traveling the country and have a New Zealand address but my billing address is overseas. When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. My address has changed. You are responsible for knowing the contact details of all attendees in your group. When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. Is there anything special I need to do when I get to the venue to scan my mobile? If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. Replacement cards cost $10. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. To do this, please check the 'keep me signed in' box when you log in. You will need to provide some form of ID if you are requesting tickets be reissued, so that staff can access your Ticketek account details. Please see our tutorials on how to reserve seats in the AFL Reserve here. Ticketek is the only authorised ticket seller for entertainment events held at ICC Sydney Theatre and Darling Harbour Theatre. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. Wu-Tang Clan & Nas tickets | Tours and Events | Ticketek Australia Guest passes are subject to availability, and information on guest pass availability can be found on our website here. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. details of the event including: name, date, time and venue. If your location is not recognised, National content will be displayed. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. The app is built for the iPhone, although it will run on an iPad at iPhone resolution. Please try again, or try reducing the number of tickets you have selected. In most cases, tickets must be returned to the place where they were purchased. Tap "Add to Passbook" at the bottom of your mobile ticket. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Why is there a time limit when I buy tickets? Ensure your contact and personal details are correct. If your question is not answered, contact our membership team via: 1999-2023 Ticketmaster. PDF CONCESSION & JUNIOR POLICIES - Ticketmaster If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). 3- 12 - Junior Ticket. Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. Once you have updated your details click on, Tick the boxes to select the communications you would like to receive, Enter each of your known My Ticketek Sign Ins and click, If this succeeds for your Sign In, please use that Sign In name to access My Ticketek, If you're unable to find a My Ticketek sign in please. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances or due to external factors such as, for example, adverse weather. There are many ways you can redeem your Ticketek Gift Voucher. FAQs | NZC Tour dates Ticketek is selling for the following venues only. What happens if my phone is out of battery or my network coverage is low when I get to the venue? Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). ) We will be in contact with you within two business days of receipt of this information. Please ensure your membership contact details, especially your email address, are up to date so you do not miss these communications. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. One fan said 'thousands' of people were left queuing outside the venue desperately trying to . https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. Ticketek Gift Vouchers can be delivered by post or purchased in person at a Ticketek Agency. These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Please comply with any stated ticket limit for this event. On arrival, simply present your mobile ticket for scanning to gain entry as usual. When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. Please keep an eye on your AFL Membership ticketing emails which will include your barcode. Ticketek Terms and Conditions of Sale. All tickets purchased from Ticketek can be listed on Marketplace including Child/Junior and Concession. The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. Wed 8 Jul 2023 RAC Arena, WA: Sat 15 Jul 2023 . However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. All tickets purchased through Ticketek will be mobile or PDF, meaning you can easily access your tickets on your phone via your ticket account or ticket agent app, add them straight to your phone's ticket wallet and share them with your friends and family using the 'Ticket Forward' function. SuperJuniorIndonesia on Twitter: "RT @MONSTERGRP: [Notice] @henrylau89 Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. We'll now show you the tickets which have been allocated to you based on your selections. This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. All refunds for cancelled or rescheduled events are managed by Ticketek directly. Please ask your friend to check their junk mail. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. If an event is cancelled or postponed you will need to contact Ticketek for a refund. Accept the Ts&Cs and "Submit" 9. The term including when used in these Terms and Conditions is not a term of limitation. Ticketek Pty Ltd (ABN 92 010 129 110) (Ticketek) provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the Seller). An Ed Sheeran fan shared a screenshot of their Ticketek message. Ticketek is one of the largest ticketing platforms in the world, covering major music, sport, theatre and comedy events.Chances are you have used a Ticketek-issued ticket at least once to go to a major event. Your AFL online account allows you to access all information regarding your 2023 AFL Membership. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. Choose the best delivery option that suits you. Your region is identified by your IP address. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy, Festivals | Ticketek Australia Wu-Tang Clan & Nas NY State of Mind Tour NRL Telstra Premiership 2023 Season GABS Craft Beer Festival Palm Tree Music Festival Ft. TISTO, KYGO, LOST FREQUENCIES & More Ampol State of Origin 19 Crimes x Snoop Cali Rose ISUZU UTE A-League 2022/23 Season www.accc.gov.au. In addition, Apple's Passbook is time and location based, so provided you haven't disabled the feature (in Settings or back of the event pass), tickets added will automatically open and show on the iPhone lock screen when you are within a radius of the venue and event time, making entry into an event with a mobile ticket even quicker and easier. Venue/City Box Office - collect tickets when you arrive in New Zealand. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. You are required to present your credit/debit card and photo I.D. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? Tickets will not be issued to persons other than the credit/debit card holder. All members will have access to buy at the same time. Ticketek may charge a reasonable fee for the replacement of tickets. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Search Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR Select an event category type from the Genre drop-down menu and click 'GO'. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. Members can alternatively reserve a seat in the pre-determined on-sale period for each game. https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf No, only Mobile Tickets can be added into your Passbook. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. 4. Where can I get more information about privacy for Friend Spotter? We do not send tickets to PO Boxes or business addresses. Are Refundable tickets available through Ticketek Marketplace? CONCESSION & JUNIOR POLICIES Concession Policy A person must have the appropriate form of concession to purchase a concession ticket. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. Tixel allows you to resell your Ticketek tickets in a few simple steps.Simply: Find your ticket. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. How do I find out the expiry date of my Ticketek Gift Voucher? No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Group discounts may be offered but do not apply to all events. Your membership number is your account ID and can be found at the top of your membership card or the bottom of an email from AFL Membership. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. How can I get Ticketek to sell tickets to my event? 3 0 obj For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. The app also uses your location to alert you of events currently being held at specific venues.
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