These trainers are no use to me my lad is not going to wear womens trainers. Everyones experience and input is valid, especially when it comes to authenticating some of the rarer sneakers we see. I'm waiting since march for a payout. We reserve the right to open an investigation in accordance with paragraph 15 if we are unable to verify the Sellers identity. 950. 4.4. If you do not agree, please do not continue to access or use KLEKT UK. Frequently Asked Questions We answer all your questions about buying and selling on KLEKT Once you have confirmed your listing and the item is live on KLEKT UK, this represents an offer by you to sell the item to any person who agrees through KLEKT UK to purchase the item at the Purchase Price, and the item will be listed for sale on KLEKT UK. Third Party Accounts means registration using accounts registered with other companies, such as Facebook or Twitter accounts; 2.1.12. 7.11. The shoe was actually a real Black Toe Jordan 1 but the seller had changed the ankle and heel panels for a blue set, stamped the fragment label on and shipped it in. 7.1. 18.8.3. any other matter for which it would be unlawful for us to exclude, or attempt to exclude, our liability. 122 talking about this. I send 3 emails with no response what do I have to do? KLEKT UK will charge 5 for the Shipping of the item to our Authentication hub which will be accounted for in the final price. 5.6.5. you do anything that we, in our absolute discretion, believe may damage our reputation or give rise to legal risk or liability to us or any of our other users, including any inappropriate activity in respect of that listing; 5.6.6. we receive a complaint about you from any other user, or become aware of any allegation that you have failed to fulfill your obligations to another user under a sale contract concluded through KLEKT UK; or. TIME SCALE IS APPAULING THEY WERE FOR A PRESENT FOR MY SONS 21ST ON 27TH DEC. We will not send confidential or sensitive information about you to other Registered Users (such as your name, address, telephone number, email address or date of birth) without your consent. As a team of sneakerheads, we also like to take our time when it comes to rarer or grail worthy pairs. 15.5. If you purchase an item on behalf of someone else, please be aware that you will still be responsible for complying with the obligations set out in these Terms, including payment obligations. KLEKT is Europe's oldest online marketplace for buying and selling authentic sneakers and streetwear. exclusive items. If you do not make arrangements for re-delivery within 20 Working Days then we may cancel your order. The KLEKT UK include content, services and hypertext links to Websites owned, operated, controlled and/or provided by third parties (Third Party Content). 14.11. As a Seller, you have an obligation to ensure that the item you list for sale on KLEKT UK is authentic and that, if it is listed as being in brand new condition, it includes all of its original packaging and labelling. You agree that we may use the Registration Data to initiate communications between you and other Registered Users. As with any online platform, you should make all reasonable enquiries and exercise all appropriate caution before making a purchase through KLEKT UK, particularly where you are purchasing a high-value item. We may for example choose to highlight or promote particular listings from time to time, either on their own or together with other listings. That was definitely a memorable one! Their knowledge, eye for detail and ability to spot a fake from a mile away is integral to their craft. 21.5.2. access to your account is required so that you can complete any obligations in respect of purchases or sales made prior to closure, for example making payment and arranging postage or delivery of items. If you are a Buyer and a Seller, all of the above terms will apply to you. Zero stress. a. Closure of your account will not affect any sales that have completed prior to closure and you will continue to be responsible to perform any of your obligations in respect of any such contracts of sale. We connect Sellers with Buyers and ensure that all items are 100% authentic. Nothing in these Terms will limit in any way our liability for: 18.8.1. death or personal injury caused by negligence; 18.8.2. fraud or fraudulent misrepresentation; or. 24.1. I was told my payout would be in my account in 2-5 days and its been 11 days. as soon as I realised which was within minutes of pressing the buy button I got in touch with them. As such we will not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering the items to you. This does not in any way affect your right to cancel your account with us in accordance with your legal rights and you may, at any time cancel this and close your user account on notice to us. 23.2. 4.5. We have officially launched KLEKT. 5.11. You can also contact us via the website. Take the A Ma Maniere x Air Jordan 3 for example. Maybe some day. 18.7. Big brands like Nike will also make their own colours, meaning when a shoe releases it has a specific colour make-up. We may also contact you by phone or by post, again using the details associated with your account. You must ensure that your listing is accurate, complete and not misleading in any manner, including that you accurately state whether it is in brand new condition or used. I have bought forces pn 6th january and since then I didn't got any confirmation email by klekt and I contacted their support but they do not respond too, what is the problem? Cheers. Most sellers often dont check a shoe before sending it in which then means as authenticators, were the first people properly examining that shoe. The fact that we allow you to use a Third Party Account does not suggest any association between us and the third party company with whom you have registered the Third Party Account. You must not register multiple accounts without our permission. 7.7. If you are using KLEKT UK, the Terms are in place of all warranties, conditions, terms, undertakings and obligations implied by statute, common law, custom, trade usage, course of dealing or otherwise, all of which are excluded to the fullest extent permitted by law. (e) promotes sexually explicit material, violence, any illegal activity or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; 16.4.8.6. The Service Fee will already be displayed inclusive of the Purchase Price on KLEKT UK and includes (but is not limited to): 11.4. We use carriers including DPD, DHL and FedEx to deliver items. No stone is left unturned when it comes to authenticating here at KLEKT. 14.6. If your cancellation request is accepted, you must return the item in the same condition in which you received them, and at your own cost and risk. 11.6. I just bought from this app and just got informed from DHL to pay tax. 13.2. If you know whats hot, whats in the latest drop and what the next hype sneaker is then this will increase your knowledge. Upon closure of your account, your relationship with us will end and the Terms will no longer bind you and us, but it will continue to apply in respect of anything that happened prior to the closure of your account and closing your account will not affect any rights, actions or liabilities which arose prior to closure. always check their ratings, if they have none then pass (yeah there's buyer protection but it's better safe than sorry) and if the price is too good to be true then it probably is. By registering to use KLEKT UK, you confirm that you: 5.2.1. understand and accept these Terms; 5.2.3. are legally capable of entering into binding contracts; and. We monitor the integrity of the KLEKT Website and will take steps to protect the online platform as determined by KLEKT in its sole discretion. i dont even have any proper shoes atm, Want to know when Ill receive my order Im a little suspicious of the shit since it dont show In details the shipping of the product, Im a forst time shopper, Hi, I sold my jordan 11 jubilee to klekt last february 10, 2021 and until now I havent received the money as well as any update from klekt. 179 . More importantly, hell run through how his own authenticating skills have developed since he first started as well as what he looks for in potential candidates. If you cannot substantiate any piece of information in your listing, for example because of missing documentation, you must clearly state this and explain, so far as possible, the reason why the information cannot be substantiated and the reason why, despite this, you consider the information to be factual and accurate. Ive even tried to message them on Facebook and again its just an automated response.my order number is m6bkf1k3-548731 please stop this transaction and do not take the funds. 14.2.4. you have a good reason which we consider, in our reasonable discretion, justifies the cancellation of the listing. We cannot be held responsible for any loss or damage you suffer as a result of us not dealing with your communication immediately upon receipt. Therefore if a rule in a policy is inconsistent with a rule in these Terms you should follow the rule in the policy. 13.3. SEVERABILITY25.1. 13.5. 4.2. You are responsible for any actions taken by a person who logs into the site using your user name and password. 5.5. We work as a team and if theres something about a shoe that could be off, well come together and do a thorough inspection. When listing an item for sale on KLEKT UK, you must include an accurate description of the item including model, size and the amount you would like to receive for the item in euros (). However, KLEKT UK are not intended to be an advice service nor a substitute for using your own care, skill, judgment and discretion. 18.6. The box is one of the most important parts when authenticating a shoe as it has a few key details that most replica manufacturers overlook. If an item is purchased, you will only receive the Seller Price. 10.9. You may close your account at any time by getting in contact with us and notifying us of your wish to do so. If the item does not pass our authentication process, we will directly refund your full payment via PayPal (this may take up to 3 Working Days). For us, the biggest parts include checking the quality, the materials used and the overall shape of the sneaker itself. Applicable laws require that some information or communications we send to you should be in writing. KLEKT is Europe's original sneaker and streetwear marketplace, connecting buyers and sellers from around the world to get their hands on the most exclusive items. 16.5.4. not to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware, or to attack our Website via a denial-of-service attack or a distributed denial-of service attack. If we are unable to take payment for any reason we will contact you and ask you to make payment by an alternative method. We do not accept business use on KLEKT UK. 11.1. Have a nice day. Our registered office address is Unit 2 Western Avenue Business Park, Mansfield Road, Acton, London, W3 0BZ and if you would like to contact us, for example if you have any questions about KLEKT UK, you should write to us at that address. Coupons; Popular Stores. Services means the online platform provided to you for the purpose of purchasing or selling items and the payment transactions, authentication and shipping processes; 2.1.11. (j) advocates, promotes or assists any unlawful act such as (by way of example only) copyright infringement or computer misuse. 5.3. You should therefore check the user agreement section of KLEKT UK regularly, including before you list an item or make a purchase, to ensure that you are aware of and agreeable to the new Terms. 9.5. ENTIRE AGREEMENT26.1. (b) expresses an opinion which is not genuinely held; 16.4.8.3. You must only list an item for sale if you are the absolute and unencumbered owner of that item or you otherwise have the right to sell that item. Select the time period that you want to list the item for, from one week to two months. Before confirming the sale, make sure that the item you have listed is the correct size. 3.3. We may post additional policies on the Website from time to time, providing more details about the rules around a particular aspect of using the Website. 7.1.a A contract is not started with an online retailer until the point of item dispatch. You should therefore always check before you make a purchase whether there have been any changes to the listing since you initially reviewed it. 19.2. KLEKT Support ML Michelle Lampka 1 MC Feb 4, 2023 Verified Poor customer service The cost of shipping increased from 18 to 40 abd my shoes arrived past the 7-12 days deadline. The Registration Data we collect includes your name, address, telephone number, email address, date of birth, and payment information such as a valid credit card or other approved payment method. References to "you" and "your" refer to you, the individual accessing and/or using the Services. Only a director of our company can agree to any special change to these Terms or policy exception and any statements made by any other representative of ours are not intended to be legally binding. Contact. NO TRAINERS??? We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. 18.9. 1.2. KLEKT, The home of Authentic sneakers & streetwear. Thanks, avrei bisogno di tracciare il mio ordine aty74nrm-619059, I ordered the wrong size shoes - US6.5 instead of US9. Ce coloris rejoint les autres ditions du pack 2.0 et affiche le populaire design dconstruit avec une base en mesh et suede noir, le tout contrast par des dtails gris et rflchissants. Your store stole money from my card in the amount of 415 euros and 12.21 euros fraise paiement hors zone, although I did not order anything and did not receive the nothing too. 2,204 Number of Organizations $3.3B Total Funding Amount 1,249 Number of Investors. Provided that you agree to the Terms, you are free to browse KLEKT UK without registration. 1.1. You must also ensure you are compliant in accordance with paragraph 4.5. Our fake catching rate is very high so most of the time, were not challenged on a sneaker being authentic but more the quality control (QC) of the sneaker itself. If we are unable to make delivery, our courier will attempt to re-deliver on two occasions. 26. Unless you clearly state otherwise, any information contained in your listing must be factual and capable of being supported by documentation or other appropriate evidence. Similarly, we will not provide such information about other Registered Users to you without their consent. If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, or condition or provisions will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. If the authentication process completes on a Friday, we will ship the item on the next available Working Day. 21.4. We reserve the right to suspend or terminate your account or any listing at any time for any reason, including if: 5.6.1. you provide any information that we reasonably believe is untrue, inaccurate, not current or incomplete, or that we are unable to verify as being true, accurate, current and complete having made reasonable efforts to do so; 5.6.2. we have reasonable grounds to suspect that any of the information that you have provided is untrue, inaccurate, not current or incomplete; 5.6.3. you commit any breach of these Terms or we have reasonable ground to believe that your listing breaches any provision of these Terms; 5.6.4. it appears clear to us that there is a material error in the listing and it would not be practical to ask you to correct it (or you refuse to correct it). Avoid using this Scam platform to buy and sell shoes! 9.4. You must ensure that you have the copyright and all other rights in any content that you include in your listing, including any photographs and you will reimburse us if we suffer any claims as a result of your submission of any content in contravention of this paragraph 8.11. Our members save money by using these KLEKT discount codes at the checkout. Lists Featuring This Company. If we do not receive the item from the Seller within 10 Working Days of the purchase order, we will cancel the order and refund in full the Purchase Price to the Buyer as outlined in paragraphs 7.11. 13.7. YOUR RIGHTS IF WE BREACH THIS USER AGREEMENT. What makes this mad is the original shoe was real, but this guy had tried to pass it off as a fragment. I am writing the review based on my own experience. The cost of shipping from the Seller to our warehouse and from our warehouse to the Buyer will be payable by the Buyer and is included in the Service Fee. So frustrated! Another crazy fake I saw was a fragment design x Air Jordan 1. You might know how to spot a fake Air Jordan 1 Air Jordan 14, but what about the latest Air Jordan 1 Mid thats just dropped? Where we have committed a serious breach of these Terms you may also immediately close your account with us. 681 Number of Organizations $1.3B Total Funding Amount 314 Number of Investors. We are not responsible for any of the following losses that we may cause to you (even if as a result of our breach of these Terms, negligence or other wrongful act or omission): indirect, special or consequential losses, loss of anticipated savings, or loss of data. We reserve the right to open an investigation in accordance with paragraph 15 if we are unable to verify your identity. 9.2. Once we have received the Service Fee from the Seller, we will send the item back to the Seller and reserve the right to suspend or close their account in accordance with paragraph 5.6. There has been fraud on my bank checking account for purchases made on this website using my debit card number. 21.2. The item will be sent back to the Seller within 10 Working Days. Youve got to think, if theres 150,000 pairs of an Air Jordan 1 being made, theres no way that each pair is going to be inspected by hand. KLEKT @KLEKTofficial . One question we often get asked is what does it take to become an authenticator on KLEKT? So today is your lucky day! KLEKT is Europe's oldest online marketplace for buying and selling authentic sneakers and streetwear. This is one of the easier mistakes made, so triple check the sizing before sending. Another part of becoming an authenticator is having an idea of how the resell industry works. Once you have registered you will be a Registered User of KLEKT UK. 7.4. I just wish we (those living in the States) could also sell on it. KLEKT - Buy and Sell Authentic Sneakers, Streetwear, Accessories and More BRANDS SNEAKERS KLEKT | USED STREETWEAR ACCESSORIES BLOG No Hidden Fees! If the item is used, you must provide complete and accurate information about the condition of the item, including any wear, damage or defects and upload images according to the designated template. However, nothing in these Terms is intended to override your ordinary legal rights and we will comply with our legal obligations to accept returns and issue refunds where otherwise required by law. 8.9. 14.4. Order id: 807019. We may use your Registration Data to administer your usage of KLEKT UK and, if you agree, to provide marketing communications regarding our goods and services. Ive bought about 4 or 5 items from this app and I live in the States. Submit coupon codes; Wethrift.com 440 N Barranca Ave #1262 Covina, CA 91723, United States. We are not responsible to you for the following types of loss or damage: 18.9.1. loss or damage of a kind that we could not reasonably have foreseen; 18.9.2. loss or damage arising out of use of the item for commercial, business or re-sale purposes; 18.9.3. loss or damage which results from you misusing the item; 18.9.4. loss or damage arising from wear or tear or otherwise from damage to an item arising after the time when it was delivered (except where that damage is caused by a problem which was present at the time it was delivered); and. We reserve the right to determine how we feature your listing on KLEKT UK. On average, after placing an order, you can expect to receive your item in 7-12 Working Days. Click "Add to List" and you will then be directed to the final step of the process. (i) is threatening, abusive or invade anothers privacy, causes annoyance, inconvenience or needless anxiety, is likely to harass, upset, embarrass, alarm or annoy any other person; and/or. 5.8. (f) infringes any copyright, database right, trade mark or other intellectual property right of any other person; 16.4.8.7. 8.3. Sneakers are now so mass produced that there are a lot more QC errors that come from the brands, something thats then passed down to us. Once the item has been approved in accordance with paragraph 11, the Seller shall have the right to receive the Seller Price and we will make the payment of the Seller Price (on behalf of the Buyer) to the Seller for the item purchased. 9.6. In this video I am going to show you my first ever purchase from Klekt. Rating 4.0/5 Votes 76 17.2. We do get some red herrings sometimes though, sneakers you probably wouldnt think would be faked like the COMME des GARONS x Converse Chuck Taylor 70. We would hate for your sale to be cancelled if you've mistakenly sent a UK11 instead of a US11. 17.1. Unless you tell us otherwise, we will assume that you are purchasing an item via KLEKT UK for your own use. We will use our reasonable efforts to make KLEKT UK available for you to access over the internet and that KLEKT UK is reasonably free of technical errors which may impact on your ability to use KLEKT UK properly. The KLEKT platform is a place for sneaker merchants to trade their most sought after sneaker and streetwear items. You must ensure that someone is at home on the delivery date to accept delivery. OUR RIGHTS IF YOU BREACH THIS USER AGREEMENT. If you wish to cancel a listing in any of the circumstances described in paragraph 14.2, you should contact us immediately as set out in paragraph 3.4, stating which listing you would like cancelled. And, if you do close your account as described in this paragraph you will still be responsible to pay us for any fees incurred up to the point at which you closed your account. Fake manufacturers spend a lot of time and effort on getting the sneaker right that the packaging is completely forgotten about. Everything from the colours, materials, shape, smell and box was 1:1. You must not offer an item for sale on any other Website or through any other method whilst it is listed on KLEKT UK. In certain circumstances, the contents of a listing may change. 14.9. to anyone who contacts us using our contact details. All orders placed between 00:00 am and 11:59 pm Monday 29th November 2021 will be entered into a raffle to win a 500 voucher towards a shoe of their choice. 15.7. You agree that you will not use KLEKT UK in any of the ways prohibited in this paragraph 16 or otherwise set out in these Terms, and you agree that you will be liable to us and indemnify us for any breach loss, damage, cost or expense that we suffer as a result of a breach by you of this paragraph 16 or these Terms. If you have any active listings at the time you notify us that you want to close your account then we will assume that you also want to end these, and we will consider this as a request to cancel all current listings. They refuse to engage in email support and they don't have telephone number. I ordered womens instead of the mens. We may do this either during the term of the listing or after it has ended. To claim your prize contact competition@klekt.com with your unique code and delivery address details. If we are unable to resolve a dispute, we will consider alternative dispute resolution as an alternative to litigation. 16.2. This is my order Id #63krehew-544486, but I cant track my order, where is it? 22.1. For more information please see paragraph 12. 21.6. Our privacy notice the Privacy Notice , FAQs the 'FAQs', and all policies and requirements posted on our Website, may refer to the terms referenced and amended from time to time in these Terms. We have no control over or proprietary interest in any Third Party Content. KLEKT 16.1K subscribers Subscribe 182 312K views 1 year ago LONDON KLEKT USED IS HERE! If a Seller provides a counterfeit item or attempts to defraud any Buyer or KLEKT, KLEKT reserves the right to do any or all of the following, in its sole discretion: 15.2.1. remove any or all of Sellers listings from the Services; 15.2.2. cancel any or all of Sellers orders pending through the Services; 15.2.3. withhold any payments due to Seller; 15.2.4. place limits on Sellers buying and selling privileges; 15.2.5. ship the item back to the Seller at the Sellers cost; 15.2.6. temporarily or permanently suspend Sellers account; and. We display images of the Sellers items on KLEKT UK. 23.1. 10.5. buyers and sellers from around the world to get their hands on the most 15.8. 13.8. Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. Delivery times will depend on how quickly the Seller is able to ship the item to us after the item is purchased. If an Air Dior Jordan 1 is coming through the warehouse, were going to take our time because we know how premium and rare this shoe is. Except where you close your account in accordance with paragraph 21.6, we may delay closing your account if: 21.5.1. you have any current listings that you are not entitled to cancel in accordance with paragraph 5.6; or. 10.4. If a dispute arises between you and a Buyer or Seller, or between you and us, we suggest that in the first instance you contact us using the details set out above. At KLEKT, all items are listed in US sizing. RECD EMAIL YESTERDAY SAYING THEY WERE WITH THE COURIER I SPOKE TO DPD AND THEY ARE DEFINITELY NOT WITH THE COURIER! Listed below are our top recommendations on how to get in contact with KLEKT Sneakers & Streetwear. 12.1.5 that the item otherwise, in our reasonable opinion, meets the requirements set out in these Terms and any additional policies posted as described in paragraph 22.12.3. When purchasing an item, the Service Fee will be included in the price which is payable to us. We recommend that you print a copy of the Terms for your future reference. The one thing I say to all my authenticators is How would you feel if you opened the box? Were trying to make that purchase as special as possible, something we do by sharing a passion and knowledge for sneakers and streetwear. 6.1. If you are aware that nobody is going to be at home you should provide alternative arrangements, for example a safe place where the items can be left or a neighbour who will accept deliver. In this case the rules described in paragraph 21 will apply, except that we will not delay closing your account for any reason and we will refund any amounts you paid in respect of incomplete listings which were canceled as a result of the closure of your account. 14.10. What is Klekt? La New Balance 2002R Black Grey est une nouvelle dition du troisime chapitre du Protection Pack . If we terminate a listing (in accordance with paragraph 5.6), you must not re-list that item without our permission. We take payment from the Buyer for the purchased item and hold it on trust on behalf of the Buyer until the authentication process has been completed. When you place an order, you will receive an automated email confirming your order. Klekt Contact Details If you need to get in touch with Klekt about an order, an inquiry, or anything else, you can do this. Its definitely one of the most exciting parts of the job. Something that people need to bear in mind too is that fake sneakers will come in batches. KLEKT is Europe's original sneaker and streetwear marketplace, connecting buyers and sellers from around the world to get their hands on the most exclusive items. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of K'LEKT GmbH. 16.7. 13.4. Send an email. You must read the listing carefully prior to purchase and raise any queries you have with us before you make your purchase. Hello, a month and a half ago, I ordered shoes. File Name: com.klekt-v12..2-appsonwindows.com.apk Version: 12.0 . The law imposes special rules on sales where a trader is selling an item to a consumer (an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession). We make sure that we check all of our areas before certifying a sneaker as authentic, but some shoes will always take longer than others. You can send an email to support@klekt.com, and they will be happy to help. If you object to any or all of your personal information being made available, please contact us using the details below. 15.9. Its always interesting because we never know what were going to be authenticating until it arrives, meaning every day is different. 10.2. Help me please I need that order as soon as possible! Find the best discount and save! If you list an item for sale through KLEKT UK, you agree that any payment due to you for an item that you sell through KLEKT UK will be made through us. 20. Place links on your website, start sending traffic and generating sales. I ordered shoes from KLEKT but they told me they received the wrong size for authentication, so i have to wait another 14 days. But the truth is DHL asked me to pay tax. 10.6. When using KLEKT UK, you accept that communication with us will be mainly electronic. Mar 02 2021, Please i ordered a pair of sneakers got a message it will be delivered today but later they said they cant find any name on it only the flat number..kindly contact them to make the change for me..Tracking code is 15503754697823.Thanks.