What am I allowed to take through the TSA security checkpoints? View our. When do the airline ticket counters open? Since airline check-in procedures vary by airline, travelers need to contact their airline directly for specific information. Types of acceptable ID to access the security checkpoints (which include driver's license and passport) are outlined on the TSA website. Portland International Airport Smoking is not permitted inside the passenger terminal complex. TSOs are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Phone Number: 503-460-4234. Please contact your Airline for airline information. Call your airline in advance to determine whether your animal is to be picked up at a cargo office or in the terminal. Declare these items for inspection at the checkpoint. This will require additional searches, slowing you and other travelers down. All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance . Should you require additional time when picking up your party, consider using the airport's parking garage directly across the street. *Security Checkpoint hours are subject to change. Yes, there is free Wi-Fi access in the terminal, rental car center and TriMet MAX platform. Portland International Airport Members enter the United States through automatic kiosks at select airports. I left something at the TSA security checkpoint. Federal directives allow only two carry-on items per passenger. Emotional support animals must be kept in animal carriers while in the terminal if they can fit in a standard-sized cabin carrier, approximately 17x10x13, except when using the pet relief area. The young woman who works there was extremely friendly, efficient and helpful. Please keep batteries and electronic equipment, including laptops, cell phones, personal digital assistants and cameras with you, or in carry-on baggage - not in your checked baggage. Please contact your airline prior to arriving at the airport when traveling with your bike to determine fees, availability of packing boxes and other requirements. You can view it on the terminal map under 'Mail Drop. You can utilize the drop-off/pick-up areas located in front of the terminal building on the departure level, or take advantage of one of the many ground transportation options, including riding the TriMet MAX train, executive cars, taxis or shuttles that serve the airport. Must be registered for Selective Service (males born after 12/31/59) Must be available to work various shifts and overtime, as needed Mandatory travel for training and occasional travel may be required Apply Announcement number PDX-F19-P001 Control number 586345100 Call (866) 289-9673 Automated information is available anytime in several languages. Pricing, schedules and routes vary from airline to airline, so contact the airlines directly for ticket pricing and reservations. Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. If your airline does issue gate passes, be sure to allow additional time for potential lines at the ticket counter and check with the airline in advance to make sure their ticket counter is open when requesting a gate pass for an arriving flight. Oregon Department of Transportation If you wish to escort your child to or from an arrival or departure gate, you must first obtain a gate pass at the ticket counter of the airline on which your child is flying. I love small local airports. TSA Pre Learn more. Contact your airline for items left onboard your aircraft. Marked disabled parking spaces are located on each floor of the parking garage near the elevators. Noise Event Report Please provide the following information: Prohibited Items To enhance security and speed you through the security screening process, the Transportation Security Administration prohibits some items in your checked and carry-on luggage. The Lost and Found office can be reached at 503.460.4272 or pdxlostandfound@portofportland.com. Contacts Hours Reviews (20) Related places Get directions Photos page . The post-security pet relief areas are located on Concourse C adjacent to the Alaska Lounge and on Concourse D across from gate D5. Only In Your State. easy to get in and out of, friendly staff, short lines for TSA. . Your best bet is to call the traveler directly or have the traveler paged at the airport. How do I check the status of flight arrivals and departures? If you do not have a driver's license, passport or any other government issued "photo" identification, contact your airline. Pets are not allowed inside the terminal complex, unless in a kennel - except working dogs on a leash. Please be aware that curbside service is subject to change. If thats the case, you are welcome to step inside and give them the help they need. It is recommended, not required, that the name on prescription medication label match your boarding pass. Contact us. The outdoor area is located outside the airports baggage claim level (south side). Passengers Served: 19.8 million annually. TriMet Gift bags are a good alternative. Without advance consent of the parking office, your vehicle is subject to towing at your expense. This also includes liquids (including juice) or gels for diabetic or other medical needs; and gels or frozen liquids needed to cool disability or medically related items. You can reach them at 503.460.4848. Baggage policies and fees vary depending on your airline. No appointment is necessary, but you must bring photo ID and proof of citizenship (i.e., passport, birth certificate) or proof of lawful permanent residency. Related Links: Traveling Alone We recognize that your most important concern is your child's safety and well-being. TSA PreCheck was established in October of 2011 by the Transportation Security Administration for low-risk travelers. Most food items that are liquid, aerosol or gel will not be permitted through the security checkpoint. Arrivals and Departures 503.460.4500 Email Us. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. PDX accepts cash, debit cards, American Express, Discover, MasterCard and Visa. For instance, your airline may require a birth certificate if you are not purchasing a seat for your child, as they have age restrictions for children flying in your lap. Call or Text . The Port of Portland complies with and enforces applicable state and federal laws. For information regarding prohibited items and screening For specific carry-on item information and size restrictions, contact your airline. Email: TSA-ContactCenter@tsa.dhs.gov Toll Free: 1-866-289-9673. You can catch the TriMet MAX light rail train on the south end of the lower roadway. Typically, you can check-in online, over the phone, on your airline's smartphone app or at the ticket counter or kiosk. However, the ticket counter hours vary by airline. Prohibited Items If the traveler is not taking the carrier into the cabin of the aircraft, contact the airline in advance regarding the possibility of gate checking your carrier. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. No, there is not. Be aware that some countries require that passports be valid for six months after your trip ends. 1001 Westbrook Street Portland, ME 04102 Phone 207-874-8877 Fax 207-774-7740 Did you lose something at the terminal? U.S. Department of State - Bureau of Consular Affairs website. United Airlines - Airline Tickets, Travel Deals and Flights If you're seeing this message, that means JavaScript has been disabled on your browser, please enable JS . Airline Information For specific information regarding your flight, such as ticketing, travel documents, baggage restrictions & fees, please contact your airline directly. The Short-Term Garage is adjacent to the terminal and is $4 per hour with a maximum of $30 per day. Privacy Policy . How do I retrieve it? A division of the U.S. Department of Homeland Security, the TSA was founded in 2001 by the Aviation and Transportation Security Act. Express Lanes are typically available during the busiest flight departure periods at the airport. Check directly with your air carrier or cargo company for the location of their office. To accompany a solo traveler with special needs to or from an arrival or departure gate (such as an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. Real ID Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. The downside is that the airport offers very limited food service options. You can drive and leave your car in one of the convenient parking facilities. Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? You can request information, submit a complaint or compliment, tell us about a TSA PreCheck issue, and request TSA Cares Assistance as well as let us know about a security issue or civil rights violation. Contacts. Policies regarding animal travel vary from airline to airline. The official guide to Oregon travel and tourism information. Airport: Portland International Airport (PDX) Terminals: 1 terminal with 4 concourses - B, C, D, and E. Airport Address: 7000 NE Airport Way, Portland, OR 97218. Who do I talk to regarding planes flying over my house? Quick Info. Does the airport offer curbside check-in? Outer Coats Coats must be placed in your carry-on baggage or in a bin for the X-ray machine. However, after you have gone through security, you may purchase food to take on the airplane. TDD: 1.800.815.4636. The Transportation Security . Operated by USO Northwest, the 635-square-foot center offers snacks, drinks, videos, books, magazines, Wi-Fi and the use of computers at no cost. Portland, OR 97218. Exit the terminal near the MAX Light Rail and walk straight ahead to the pet relief area adjacent to police parking. Check with your airline for documentation requirements. If your baggage alarms, they need to physically inspect it. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. You can also bring larger quantities in your carry-on luggage if you purchase these items after going through the security checkpoint. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. Portland International Airport 7000 NE . To learn who is eligible and how to apply to become a Global Entry member please visit the Global Entry website. Contact Us. People serving a higher mission or searching for stability. You can find courtesy phones near the elevators, and airport operators are available from 6:00 a.m. to 11:30 p.m. It is the state of Connecticut's busiest commercial airport and the second-busiest airport in New England after Boston's Logan International Airport, with over 6.75 million passengers in 2019. Please make prior arrangements with the parking office if your vehicle will be parked for more than 30 days, or more than seven (7) days for motorcycle parking. If you are bringing gifts through the airport, we recommend that you leave them unwrapped. If this is an emergency, call 9-1-1. Contact PDX Lost & Found, Airline questions? To enhance security and speed you through the security screening process, the TSA, the Federal Aviation Administration (FAA) and/or airlines prohibit some items in your checked and carry-on luggage. Portland Oregon TSA Contact Information Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. Related Links: Children 12 and under, as well as passengers 75 and older, are allowed to leave their shoes on unless additional screening is necessary. Accepts Credit Cards. To get better oriented, see the Portland Airport Concourse B Map. Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. Be sure to allow additional time for potential lines at the counter. For additional information, please visit https://flypdx.com/Parking. All Rights Reserved. Travelers are pre-screened and must be flying on a participating airline to utilize the TSA Pre-Check designated lane located at both checkpoints. ', Portland International Airport7000 NE Airport Way Portland OR, 97218. The official Twitter account of Portland International Airport (PDX), voted by Travel + Leisure as "America's Best Airport." #flyPDX. TDD: 1.800.815.4636. For confidentiality reasons, the airlines are not allowed to tell you if someone is onboard a flight or not. Apply fora hazardous materials endorsement. In the TSA Pre-Check lane you may no longer need to remove the following items: If you don't have TSA Pre-Check, consider applying at PDX before departing for your next trip. Where are the airline cargo offices located? The actual appointment took about 10 minutes for both of us. Utah mDL is now available to every cardholder in Utah, and thousands of Utahns have opted in. Express Lanes are restricted to those who qualify. Check with your airline regarding mobile check-in requirements and other check-in alternatives. While the government itself offers no discounts or . They are open Monday, Thursday, Friday from 2pm to 8pm; and Saturday and Sunday from 10 a.m. to noon. Were currently limiting the number of people inside the terminal to minimize congestion. Please note that gate passes are issued solely at the discretion of the airline, and not all airlines will issue a gate pass. First-time Flyer Tips; EU Delayed Flyer Rights; Security & ID. . Not contained in a clear transparent resealable 1 quart (1 liter) size plastic bag; or. Your airline is responsible for issuing gate passes to family and friends of military personnel, and it's done at their discretion. It is a good idea to attach your name, address and telephone number to your computer and other electronics. It is our concern as well. Concourse C. There are 26 gates in Concourse C of the PDX airport, forming a u-shaped concourse of the airport. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. Hours of Operation . Inclement weather in other parts of the nation or severe local weather can sometimes impact services at Portland International Airport. Travelers should contact their airline directly regarding fees, documentation, animal carrier guidelines and health requirements. While decriminalized in Oregon (and some other states), possession of recreational marijuana is still considered a federal crime, as is the transport of marijuana over state lines. If your bag will be passing through X-ray machines more than five times, ask for a hand inspection to prevent damage. The work or tasks must be directly related to the individuals disability. There are exceptions for medical purposes, such as juice for diabetic travelers, and baby formula/milk for young children these items may be taken through the security checkpoint if declared and presented for inspection at the checkpoint. . Someone from our customer service department will be in touch soon to follow up. Both are equipped with a swath of artificial grass topped with a fire hydrant or rock, refuse bags, a sink and a bench. Note: Starting May 3, 2023, the REAL ID Act will change what ID you need to fly in the United States. As you are probably aware, the TSA is the federal agency that is responsible for the policies, procedures, equipment and management associated with security checkpoints at U.S. airports. You can contact the parking office at 503.460.4848. TSA Airport Lost and Found Phone Contacts. If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. I left something behind at the security checkpoint, concourse or restroom, who can help me find it? If your bag is unlocked, then TSA will simply open and screen the baggage. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. For inquiries about items you may have left on your plane, please contact your . If you are traveling to a destination outside of Oregon, upon arrival you are subject to laws in that state. How do I check-in for my flight and obtain a boarding pass? However, the ticket counter hours vary by airline. You may not leave your vehicle unattended. Shoe Screening You will be required to remove your shoes and place them in a bin to be viewed by the X-ray machine. The Long-Term Garage is located within walking distance from the terminal, on the other side of the Short-Term Garage. Eugene, OR 97402. Lost and Found Locate items left at a security checkpoint. Portland, OR 48 115 43 10/6/2022 We went there to enroll in TSA-Precheck. We recommend that travelers arrive 3 hours before all departing international flights. You will be provided an estimated wait time when you call. Contact your airline for questions regarding specific ID requirements for travelers under 18. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. If you believe you left an item in the Portland Jetport terminal, please complete the form below. Trip Check This is a dedicated resource specifically for passengers with disabilities and medical conditions. Contact your airline for opening and closing times. Related Links and Websites: A passport and additional documentation may be required if you are traveling internationally. Eligible mileage program cards are listed below. Effective July 1, 2015, Oregon Measure 91 legalizes recreational marijuana use for people ages 21 and older. If you are checking baggage and wish to stand by for an earlier flight, you must inform your airline's ticket counter so your baggage can be tagged accordingly. Contact your airline for opening and closing times. Request a TSA official for a speaking engagements. TSA at the UNited Terminal has one Pre-Check line and typically 2 or 3 regular lines. Vehicles that wait at the curb or are left unattended will be ticketed or towed. If you simply need to drop off or pick up someone at the airport, you can use the drop-off/pick-up areas located in front of the terminal building on either the upper level or lower level roadways. PDX Customer Service. High speed (ASA/ISO 800 or higher) and specialty film should also be hand inspected at the security checkpoint. Mulino Airport - Oregon Department of Aviation, Americans with Disabilities Act (ADA) Coordinator, By phone via our noise hotline at 503.460.4100 (OR), or 800.938.6647 (WA). To assist in the security screening process, the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). . The airline check-in lines may be long during the busy early morning and lunchtime hours. Reporting or tracking a missing, damaged or delayed bag must be done through your airline. It's first come, first served. No reservations are taken for the parking garages or Economy Lot. Travelers mill about the main terminal after passing through the security checkpoint at Salt Lake City International Airport in Salt Lake City on Feb. 20. If you have questions regarding the Global Entry program please contact the CBP at 1.877.227.5511. If you decide to lock your checked baggage and TSA cannot open it, then the lock may have to be broken. The packaging on the locks indicates whether they can be opened by TSA. PreCheck lanes open at 4am and close at approximately 4pm daily at each security checkpoint. Contact your airline for information specific to your trip. Portland, OR 97218. To change your reservations, contact your airline or travel agent. The Port of Portland Police patrol the airport at night and may stop and ask questions of anyone spending the night. If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. Follow the signs near carousel 2 in baggage claim. Security Checkpoint Screening Children 12 and under may leave their shoes on when going through the security checkpoint. At the airport a boarding pass may be obtained at one of the following locations: * Note, if you are traveling internationally, curbside check-in may not be available. To contact Smarte Carte go to any of the white courtesy phones between the hours of 6 a.m. and 9 p.m. found throughout the airport and dial 0 for Information. Related Links: Check the status of arriving and departing flights on the FlyPDX website or contact your airline directly. Please contact your Airline for airline information. The agency also . The Portland Oregon TSA, located in Portland, OR, is a branch of the Transportation Security Administration (TSA), a federal agency charged with monitoring travel and screening passengers at major transportation areas including airports. You may contact the TSA for questions about: Orlando airport security and screening procedures; TSA Precheck enrollment, appointments, and fees; Carry-on and checked baggage restrictions *Due to the coronavirus pandemic, if you are picking up a passenger, please wait for them outside. If your identity is confirmed, you will be allowed to enter the screening checkpoint. You may bring one bag and one personal item such as a purse, camera case, small backpack, briefcase, laptop computer or shopping bag. Fort Wayne International Airport (IATA: FWA, ICAO: KFWA, FAA LID: FWA) is eight miles southwest of Fort Wayne, in Allen County, Indiana, United States.It is owned by the Fort Wayne-Allen County Airport Authority. If you are traveling internationally, your airline may require additional travel documents. We don't track, store, or sell your information. Gate passes are available for most, but not all, domestic arrivals and departures, as well as international departures. Passengers traveling domestically age 18 and older are advised to carry a government-issued form of identification at all times. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122).City and state must be separated by a comma followed by a space (e.g., Houston, TX) *Please note: this email account is monitored Monday-Friday. Made appointments online, arrived 10 minutes before our appointment, and were seen earlier than our appointment time. Remember that greater quantities of liquids, gels or aerosols can be taken in your checked luggage. Gate passes are issued at your airlines ticket counter; they are not available from the security checkpoint. East Security Checkpoint 3:45 a.m. - 10:30 p.m. West Security Checkpoint 4:45 a.m. - 9:00 p.m. For advice on how early to arrive at other times of day, consult your airline. Click the checkbox to prove you are a human. Curbside check-in is currently closed. What is the address for Portland International Airport? PDX Parking Baltimore/Washington International Thurgood Marshall Airport (BWI) Cincinnati/Northern Kentucky International Airport (CVG) Montreal Pierre Elliott Trudeau International Airport (YUL) Winnipeg James Armstrong Richardson International Airport (YWG) *There are no enrollment centers at these locations. Monday-Friday: 9:00 a.m. through 5:00 p.m. Saturday & Sunday: CLOSED CONTACT LOST & FOUND: During business hours: 503-460-4272 After-hours, for possible assistance with an essential item only: 6:00 a.m. - 9 p.m. PT: PDX Airport Communications Center: 503-460-4234 Most applicants receive their KTN (Known Traveler Number) in 3-5 days, though some applications can take up to 60 days. 5215. Check the TSA website for the latest restrictions. This site uses cookies to ensure your digital experience at FlyPDX is the best it can be. A passport and other documentation may be required for your children if they are traveling internationally. Portland PDX Airport info on baggage claim, skycaps, baggage carts, and security. If you are 75 or older you can also leave a light jacket on when going through the security checkpoint. www.tsa.com. PORTLAND, Oregon - The Transportation Security Administration (TSA) officials on Wednesday shared that current travel projections for the summer months at Portland International Airport (PDX) indicate this summer could equal volumes seen in 2019, which was busiest on record for TSA operations. Due to security regulations, the curb is reserved for active loading and unloading of passengers. You are not limited in the amount or volume of medically necessary items in your carry-on baggage. 15706. At no time is any animal in the airport allowed to be within 10 feet of a government working dog, nor allowed to interfere with the government working dogs task. TSA Helpline You may call the TSA Cares toll free helpline at 1.855.787.2227 (Monday through Friday) ahead of your travel date with questions regarding what to expect during screening. Checked Luggage Contact your airline for the number of bags allowed as well as weight and size restrictions. Yes. Most international travel requires passengers, regardless of age, to have a valid passport. Other animals (including dogs and other kinds of animals that provide emotional support) are only allowed in the airport if traveling with their owner or being shipped by air. Civil Rights Officer: 503.415.6590: Public Records Request : Portland International Airport 7000 NE Airport Way Portland, OR 97218; Customer Service Staffed Daily from 6 a.m. - 11:30 p.m. E-mail Us . Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. Carry-on Items All essential items, such as medications and important travel documents, should be included in your carry-on items. Lactation rooms for individuals who wish to express milk prior to or following a flight are located post-security near Gate D2, Gate E8 and across from Capers Caf near the South Lobby on Concourse B. TSA screenings are detailed checks that can cause high wait times. Track Flights, Search Fares, Locate Airlines. Be sure to put your name, address and phone number on all your luggage and carry-on items. The airline check-in lines may be long during the busy early morning and lunchtime hours. Disabled parking spaces are located next to the bus shelters in both the red and blue Economy Lots. Contact us via email at CustomerService@ColumbusAirports.com. Applications are online and once your application has been reviewed youll be directed to schedule an interview at a Global Entry Enrollment Center. Other Prohibited Items Check the TSA website for the latest restrictions and a more comprehensive list of prohibited items. On-airport rental car pick-up is on level 1 of the Short-Term Garage across the street from baggage claim. Both rooms are ADA compliant and accessible. All rights reserved. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. An airport representative will transfer you to a Smarte Carte representative. Directions. I'm traveling with medical devices. Government branch: Executive Department Sub-Office/Agency/Bureau. . Travel.State.Gov. animals that are growling, biting, nipping, barking, or exhibiting similar behavior). You can also email them at TSA-ContactCenter@tsa.dhs.gov. Please note that both your passengers and all of their luggage must be at the curb ready to load to be considered active loading. The US Department of States Bureau of Consular Affairs website provides a wealth of information regarding the travel documents needed for any country that you are visiting. Trained Service Animals Play Areas To help manage and mitigate the spread of COVID-19, play areas have been closed. TWIC Apply for a TWIC card. Getting to Portland International Airport is easy. This is especially important when your family and friends are meeting you on an arriving flight. Can anyone assist me? Short-Term Garage 76% Full Long-Term Garage 54% Full Economy Lot 56% Full Travel Resources: What to Know Before You Go (TSA) Liquids 3-1-1 Rule (TSA) The Transportation Security Agency (TSA) and Customs and Border Protection (CBP) provide information on wait times at airports and border crossings. We recommend that you arrive at the airport 2 hours before departure for domestic flights during the busy early morning hours. Location & Hours Located in: Portland International Airport - PDX 7000 NE Airport Way Portland, OR 97218 Get directions Edit business info You Might Also Consider Sponsored PDX Elite Towncar 77 William S. said "We had an early morning flight out of PDX and didn't want to risk looking for an Uber/Lyft or taxi at 3:20am. When a carry-on bag is checked at the gate or planeside, all e-cigarettes and vaping devices, along with any spare lithium batteries, must be removed from the bag and kept with the passenger in the aircraft cabin.