London, United. We will notify you by email or by post at least 5 days before debiting your payment card with the increased charges. If we cancel your holiday for any of these reasons, we will refund any money paid for the holiday, except for any amendment fees to the card which was used to purchase the holiday. Driving on holiday - check the vehicle is roadworthy and familiarise yourself with all controls before use as they may differ to cars in the UK and Ireland; check that the car hire insurance cover provides adequate cover for the driver and all passengers; always wear a seat belt; familiarise yourself with the local traffic laws; pay particular attention at junctions and roundabouts; always carry emergency/breakdown telephone numbers; always carry a spare set of spectacles (required by law in Spain); NEVER drink and drive; stick to well travelled and/or well lit roads; we strongly advise that you dont hire mopeds or motorbikes; quad bikes and jet skis should only be used with appropriate safety equipment and under the supervision of the instructor. The price of your holiday:The basic holiday cost includes the following: the cost of your holiday accommodation; return flight from the UK to your overseas airport; all current airport taxes, including the Air Passenger Duty (APD); coach transfers between the resort airport and your accommodation if stated or car hire if stated for villa products; baggage allowance (if any) as confirmed on your Flight Voucher; payment to the Air Travel Trust Fund as part of the ATOL Protection Contribution ('the APC Sum'); aviation insurance and security charge; and any VAT chargeable (if applicable) on all holidays to countries within the EU. Sea/Pool View Rooms - please note these advertised room types may have a restricted view due to plants, trees or buildings. The cancellation charges shown below apply from the date we receive the written notice at our offices, the travel agent activates the cancellation, or you make a telephone cancellation. 5. Please see clause 6 below for the cancellation terms and conditions in relation to Free Child Places. If you feel the policy isnt right for your needs and you notify us within 14 days of purchase, well refund the premium to you in full, as long as you havent already travelled or made a claim. Half Board Plus and Full Board Plus - typically includes an additional service(s) to a standard Half Board or Full Board package respectively as detailed above. For this reason a flexible approach is required for such voyages. Hotel-run kids clubs: We are unable to accept responsibility or give any guarantee for the standard of facilities or personnel in hotel-run kids clubs. Express transfers: Where your booking includes an Express Transfer, our Express Transfers take you to and from your hotel. We are to be regarded as having all benefit of any limitation of the extent of or the conditions under which compensation is paid under these or any conventions Special diets of any kind (including vegetarian) can seldom be catered for adequately within the constraints of a table dhte menu and cannot be guaranteed. Single travellers and under occupancy supplements:Single travellers often have to pay proportionally more, often up to twice the price, than the price each person in a twin room might have to pay. Customers can purchase a policy on-line via the link on the Holiday Essentials page on our website or by visiting www.Jet2insurance.com. If we fail, any money held at that time by the agent, or subsequently accepted from you by them, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. We are a Member of ABTA, membership number Y1256. Prices in our holidays brochures are correct at time of going to print, but will vary depending on exact departure date and departing airport. Ensure that the seal on the bottle is intact; avoid ice in drinks. Please read the arrival instructions on your local private transfer voucher carefully so that you can find your transport easily and start your holiday as soon as possible. Please contact our Pre-Travel Services team to discuss the charges and requirement for golf and other outsize equipment. You may also need to arrange a private transfer as many of our transfer providers are unable to accept golf bags or other outsize equipment on the transfer coaches. . It is your responsibility to ensure that this vehicle will be large enough to transport the travelling party together with their luggage. Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. It should not be considered a lack of cleanliness, simply as a fact of life in these destinations. Triple/Quadruple Rooms - some properties may have rooms that can sleep 3 or 4 people. If your complaint is not resolved locally, you must follow this up within 28 days of your return home by writing to either (a) our Customer Service team at: Customer Service, Jet2holidays, PO Box 284, Leeds, LS11 1GE; or (b) your travel agent giving your booking reference and all other relevant information. Circumstances such as these, or weather conditions, time of year etc. Special requests Occupancy:we provide the holiday and accommodation for those people named on your booking only and have offered the holiday based on the requirements that you selected at the point of booking. gamestop pro membership worth it. For more information on excursions please see clause 15 below. Beach club lazing or all-night dancing. ii the fault of a third party not connected with the provision of your holiday which was unforeseeable or unavoidable; or We will hold you responsible for any damage caused by any additional person or people whom you have allowed to stay at the accommodation. A contract will exist as soon as we issue our confirmation invoice by email or post to the address provided when the booking is made. Pre-Travel Services Special assistance and medical conditions: If you require special assistance for you or a member of your party (e.g. paul pion cantor net worth. Republic of Ireland: Please note, if you are a resident of the Republic of Ireland and have booked a Package withJet2holidaysany insolvency protection required by law will be provided through a Financial Failure Insurance Policy arranged by International Passenger Protection Limited. Please note that the performance quality and reliability of a ships satellite and telecommunications services will usually be less than that of equivalent land-based services. If the services in question which caused the claim or complaint complied with the local laws and regulations applicable to those services at that time, the services shall be treated as having been properly provided. Please only call a number listed on our website or you can find a travel agent near you. Jet2holidays we, us, our meansJet2holidaysLimited. Please note that, wherever you travel within the EU, there is ONE number that you can access to reach the emergency services and where you can be confident you will be able to reach an operator who speaks English telephone number 112. However, please note that this may not always be possible. You are advised to check this information by visiting the FCDO website directly: www.gov.uk/fcdo or https://travelaware.campaign.gov.ukor https://www.gov.uk/foreign-travel-advice. You may have previously registered or have a myJet2 account. Subject to these terms and conditions, we shall not be liable for any consequence arising from the sea or rivers, technical and/or mechanical problems arising on the ship, ice and/or weather conditions experienced during your holiday. You are responsible for checking and complying with all requirements necessary for exiting the country you are departing from and entering the country you are travelling to, including but not limited to all relevant government health policies and travel requirements. In some cases you may find the cost of the meal cheaper, however we regret that it will not be possible to refund the difference. If we are made aware of a severe allergy and you or any member of your party is not carrying the required medication, that person may be refused travel. You must therefore regularly check your email account and notify us if you change your email address. https://bit.ly/3tsWYJn. We will try our utmost with the airline, the accommodation and the relevant transfer supplier to fulfil all your medical requirements. 1. You must not: (i) contravene any applicable law; (ii) use any threatening, abusive or insulting words or actions towards other customers or colleagues; (iii) behave in a disorderly manner or in a manner to which other customers may reasonably object. Please refer to the Essential Holiday Information for more information. Self Catering no meals are included in the cost of your holiday, but you will be provided with catering facilities in your accommodation to cook light meals. Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. For these holidays, local agent details will be provided to you but you will not be met at the airport. qatar to toronto flight status. Keep bottled water handy to stay hydrated and follow the above tips when in the sun. b) Any relevant international convention, for example the Montreal Convention in respect of travel by air, the Athens Convention in respect of travel by sea, the Berne Convention in respect of travel by rail and the Paris Convention in respect of the provision of accommodation, which limit the amount of compensation that you can claim for death, injury, delay to passengers and loss, damage and delay to baggage. We make no promises, representations or warranties about any resort services featured on our website. 23-28 days If governments or airport authorities impose any increases or additional taxes and charges that will be in effect on the day you travel, Jet2holidays is responsible for collecting these on their behalf. The accommodation we feature is often shared with guests from many other countries with different cultures and customs and we have no control over the acceptance of bookings at the accommodation. The festivities may temporarily disrupt your holiday and some religious holidays such as Eid, which is celebrated in many Muslim countries, may result in a reduction of facilities, entertainment and a restriction on alcohol. Compensation for cancellation or significant change, 14. Please note, transfers are not included within a Jet2CityBreaks booking unavoidable and extraordinary circumstance(s)" means a situation beyond our (or our suppliers) control the consequences of which could not have been avoided even if all reasonable measures had been taken. The Package Travel and Linked Travel Arrangements Regulations 2018 require us to provide security for the monies that you pay for ATOL protected flight inclusive package holidays booked with us and for your repatriation in the event of our insolvency. Further information can also be obtained from the Commission for Aviation Regulation, 3rd Floor, 6 Earlsfort Terrace, Dublin 2, Phone: 01 661700 www.aviationreg.ie. If we cancel your holiday for any reason other than those detailed in the table above you can either (i) have a refund of any money that you have paid for the holiday, except for any amendment fees; or (ii) accept an alternative holiday of a comparable standard from us, if available (we will refund any price difference if the alternative is of a lower value). Jet2's chief executive says the travel company will suspend flights and holidays until at least 23 June due to uncertainty over the government's travel proposals. That's unless there were some kind of extraordinary circumstances which gave Jet2 no choice but to cancel the flight. Occasionally, we may have to make changes and we reserve the right to do so at any time. Driving Abroad: If you have hired a car, or are planning to drive abroad, please make sure that you have checked the most up to date guidance on the documentation or licence type that you need before you go. Free Wi-Fi:Resorts or villas displaying a Free Wi-Fi symbol on our website or in our brochures have free Wi-Fi available, although for hotels it is not guaranteed throughout the resort. Resort health & safety Essential Holiday Information. The transfer times we give you are a rough guide and do not allow for local traffic conditions, or delays to incoming flights. Jet2holidays cannot accept any liability for errors which may occur or incorrect/inaccurate data about resort services being present on the site or in any publication. You must pay any costs we incur, if the difficulty is your fault. In such cases the use of air conditioning units may be restricted to certain hours of the day and more generally used during the warmest summer months. Taxes, levies and charges that may apply to the price of your holiday: All prices of our holidays are subject to a tax known as Air Passenger Duty (APD), a duty of excise levied on the carriage from a UK airport of chargeable passengers on chargeable aircraft since 1994. Dont place matches or lighters in your suitcase. 3. Please contact our Pre-Travel Services team to discuss, so you are aware of any extra charges. Please note, your belongings are taken on holiday at your own risk and neither Jet2holidays, the villa provider, the hotelier or cruise operator are responsible for any loss, theft or damage that occurs to your money, valuables or other personal effects during your time away. Local charges: Some facilities at your accommodation may be payable locally. Our liability, except in cases involving death, injury or illness, shall be limited to a maximum of three times the cost of your travel arrangements. You must adhere to any health screening, security screening checks or procedures required by government or airport officials or by us, Jet2.com or by any accommodation provider. Pedestrians - be vigilant at all times. (g) Any compensation payment will be made in accordance with Jet2.coms standard procedures, as updated from time to time. c) Once the price of your chosen holiday has been confirmed at the time of booking, then subject to the correction of errors, we reserve the right to change the price of your holiday if there are changes in transportation costs or dues, taxes or fees payable for services such as tourist taxes, landing taxes or embarkation or disembarkation fees at ports or airports) or currency or exchange rates used to calculate the cost of your holiday which mean that the price of your holiday may change after you have booked. We will contact you by email and/or phone to discuss. ): In many establishments, especially beach resorts, insects in the rooms (e.g. If you do not notify us, it may impact our ability to assist you, investigate the difficulties you have encountered and our response to any subsequent claims upon your return. As stated above, our liability extends only to travel services as advertised and described by us and purchased from us by you. 16. In this event, you will have the right to be returned by the same means of transport to your original departure point at no extra cost provided that transport is available. If you have paid a half board supplement, it may be possible at some establishments to ask for a credit from the table dhte dinner to be used against a meal in an la carte restaurant (within the same accommodation). Severe Allergies: If you or a member of your party has a severe allergy, please let us know at least 5 hours in advance by contacting our Pre-Travel Service Team on +44 (0) 333 300 0737and also please make crew aware on boarding the aircraft and make sure that you (or the applicable member of your party) bring any medication for the allergy (for example an epi-pen) on board in hand luggage. If you spot any defects or hazards in your holiday property, ensure that you bring them to your representatives attention. Room occupancies will be shown for individual properties and may vary in each destination. Other guests: There is a possibility you will be disturbed by noise from less considerate groups, so please bear this in mind when choosing your resort and accommodation. If we have to make a significant change to your holiday, we will inform you or your travel agent as soon as reasonably possible if there is time before your departure. Some Jet2holidays packages, including City Breaks, provide no checked-in baggage allowance, but instead customers can purchase checked-in baggage of up to 3 bags to a maximum allowance of 66kg (22kg per bag). cancelling one person off a holiday jet2. It . Alcohol and drugs - alcohol can make you less alert and less in control, so take it easy; never accept drinks from strangers or from anyone you dont completely trust; try to keep your drink with you at all times; nominate someone to watch your drinks, especially if youre leaving your friends to go to the toilet; dont share or exchange drinks; be aware of how much youve had to drink and remember alcohol is dehydrating, so drink plenty of water; avoid using recreational drugs, as theyre likely to be illegal in your holiday destination. When booking through our website your baggage allowance will be shown to you at time of booking. You have not presented yourself for your outbound flight, and as a result, your travel arrangements (including but not limited to your transfers, accommodation, and inbound flight where applicable) has been cancelled. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. From the options which we present to you, you may choose the day of the month on which each Prepayment will be taken. By selecting the Payment Plan, you agree that we may charge the amount of each Prepayment to the credit/debit card (or other payment method) which you used to pay the deposit. All our Indulgent Escapes include a swanky five-star hotel, return flights, 25kg baggage and private hotel transfers. Due to the fall in demand in 'off peak' periods, it may be necessary for establishments, such as restaurants, to scale down their services or the size of some of their facilities. Call recording For further advice in relation to passport and/or visa requirements, we recommend that you also refer to the Foreign, Commonwealth & Development Office(FCDO) website at www.gov.uk/fcdo, or the Passport Services website at www.gov.uk/browse/abroad/passports. Maisonettes - as per apartments and usually on a split level. massage overland park. All flight times are local and in 24 hour clock. Where using our brochure you will be advised at the time of booking of the availability of the holiday that you wish to book. Examples of a significant change are: change of your UK departure airport; complete change of destination/resort; a change of more than 12 hours to the time you leave the UK or your destination; if we downgrade your accommodation by one full star rating (where applicable).
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