Booking Hotline through my.baplc.com is restricted to staff & former staff & their widows/widowers with active staff travel concessions. Performance & security by Cloudflare. You'll need your staff number/user ID and a BSAFE password to log into this system. Please ensure that your attire is appropriate for the cabin of eligibility. Eliminating the need for you to check your booking details and request booking services . Try Social Media "DM via Twitter." Enter employee name to find & verify emails, phones, social links, etc. If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. We want you to know you can trust us to respect your privacy and keep your personal information safe. Smart national dress or company uniform is acceptable in all cabins. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. USA: (Secure Flight data item added 18AUG10). They've got a few ways you can contact them depending on your preference: If you've already raised something with them (i.e. Continue reading. Only use this form to add British Airways tips & notes to the StaffTraveler Airline Notes database. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Get contact details including emails and phone numbers The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. IT Department. You can open the British Airways Visa Signature Card and earn up to 100,000 Avios. 19,209 talking about this. Staff passengers, who typically get at least a 90% discount on the usual ticket price, were previously banned from taking onboard goodies as a cost-cutting measure. Refreshed every minute. Please have your booking reference ready when you call. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council Please use the previous link instead. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. For other British Airways Executive Club membership tiers: The British Airways Executive Club Gold member's telephone number is 0800 123 111. Flybe once provided more than half of UK domestic flights outside London. Please remember that for international travel, each passenger must have a valid passport, and must have relevant visas for the destination, and for scheduled points en route, in case off-loading becomes necessary. If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. Thai Airways International (THAI) had a strong financial performance in the final quarter of 2022, reflecting the gradual recovery of Thailand's tourism industry. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. If the kiosk prints a boarding card without a seat number, the kiosk will tell you what to do next. Telephone: 0344 493 0787 option 2 (calls charged at local rate) Daily: 08:00-20:00 Enquire about changes to an existing flight booking Telephone: Check if you're able to change your booking online. Please visit our Help centre for more support if you have a question about your booking or flight. Please visit our Help centre for more support if you have a question about your booking or flight. Please contact your preferred travel agent for bookings of 10 or more people travelling together. Tel: 020 8562 5777 Please note that this form isnot intended to ask staff travel related questions. Have you already booked? Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Please can we ask you not to use this e-mail this address with booking/ticketing requestsas thesee-mails will not be actioned or replied to. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. When planning your trip, please ensure you leave yourself enough time to land and check-in again at any intermediate point. The majority of our calls are managed by British contact centres. On Business is our loyalty programme for small to medium sized businesses. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. You can also visit the offices located in different parts of our country. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Check-in times To allow for the added security procedures now in place, please ensure that you have completed check-in formalities by 60 minutes before scheduled departure time . Your booking reference consists of a combination of 6 letters and numbers e.g. Note: there is no dedicated bag drop desk for staff passengers. Need to get in touch with British Airways? Tel: 0208 513 2525 (9-12.30, Mon-Fri) BA chief executive Sean Doyle said last week that the carrier had been forced to cancel 10 per cent of its flight schedules between March and October the equivalent of 8,000 round trips because. You can also get in touch in the following ways: WhatsApp: +44 7756 165803 Tweet: @BBC_HaveYourSay Upload your pictures/video here Or fill out the form below Please read our terms & conditions and. Your allowance will be in accordance with the type of ticket you are using. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. British Airways is letting non-revenue staff passengers take onboard amenity kits and pyjamas as part of a series of improvements to help boost morale. This button does not work with screen readers. When should I check in? It is not possible to pre-book special meals for rebate passengers. Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Please note that staff passengers must comply with requests from BA check-in staff, cabin crew, and flight crew, and must change seats if asked. Collecting your car The move comes as the airline sees business bounce back with transatlantic borders opening and passengers returning quickly. Bookings made through a travel agent Please contact your travel agent directly to discuss your booking. Use of a safety seat for an infant is not permitted on board for rebate passengers. If not, please call us. {{ userNotificationState.getAlertCount('bell') }}. Email: contactba.ghana@britishairways.com. Passengers without bags should proceed to security. Contacting British Airways - by phone or otherwise. Please have your booking reference ready when you call. If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. How do I check the entry requirements for my destination? Customer Service Resources Customer Relations postal address AB2CD3. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association Please note that BA will not accept coupons for different airport pairs. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Sign up for a free account. Fax: +233 (302) 823 233. Flying on a stand-by ticket can be challenging. Published Oct 14, 2021. In addition to API, the USA requires all Visa Waiver passengers to have completed the Electronic System for Travel Authorization (ESTA) application, ideally at least 72 hours before departure. Use this form to log in to your account or to create an account for the British Airways executive club, Have you already booked? Refund requests may be subject to a servicing fee. Full-time, Part-time . If you are a small or medium-sized business and would like to earn your company points when your employees travel. Greater London UB7 0EB |. By using ba.com you agree to the use of cookies. British Airways (BA) is the flag carrier airline of the United Kingdom. Your booking reference consists of a combination of 6 letters and numbers e.g. Screen Reader users press Enter to select a Filter by category. British Airways Plc, Waterside PO Box 365 Harmondsworth, UNITED KINGDOM UB7 0GB https://www.britishairways.com Phone Contacts Main: +44 20 8738 5050 Customer Service: (312) 843-5794 Toll Free: (800) 247-9297 How to get through to an operator: press 3 for a representative. There are plenty of ways to earn British Airways Avios. Making staff travel easy and stress-free, like it should be! Please do not ask any BA staff for an upgrade. Contact information for British Airways (BA) Staff travel with its free or geographic phone number. . BA staff travel loads are not always accurate and should be taken as an 'approximate' guide to availability. You can also get in touch with us on Twitter @British_Airways. This website is using a security service to protect itself from online attacks. By using ba.com you agree to the use of cookies. No special service requirement is permitted when travelling on standby travel. BA IT Support Centre If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. 2011 BA Clubs Regus 450 Bath Road, Longford. All other airports: If there is a desk signposted for standby travel, go to that desk. If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. If you do not have the authorization, you will not be able to travel on BA to the USA. Had a great experience and want to thank someone for it? The majority of our calls are managed by British contact centres. Boarding Once you are waiting for your flight at LHR, you can enter your PNR code at www.britishairways.com/onload on your phone. For travel on flights operated by BA, BA CityFlyer, OpenSkies and the BA Franchisees (Sun-Air and Comair), listings must be made via idtravel.ba.com. Learn more about the types of assistance we offer - including wheelchairs, If you have made a booking, you can request assistance in Manage My Booking, Travelling while pregnant or with medical conditions, including advice for food allergy sufferers. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. The kiosk will tell you what to do next, so please read the screen carefully. If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. Tell us about something using our online forms. This site is protected by reCAPTCHA and the Google. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. is the easiest way to contact the support service department to speak to a person at British Airways and receive help by speaking to someone there. You can email the site owner to let them know you were blocked. Refreshed every minute. Sean first joined British Airways in 1998, where he began his career as a financial analyst. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Please contact the interline/staff travelteam within your own airline if you have any problems listing with your ticket. Were keen to get to the bottom of your issues whatever they might be. Calls cost 2,50p per minute plus your phone companys Access Charge. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. If you are abroad, the contact number for British Airways Executive Club Silver is: +44 (0) 207 949 3065. We have gathered invaluable insider information and tips to help you to get on board. Seat allocation will depend on how you present yourself. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive . Cloudflare Ray ID: 7a2c63981fec32af (BA Heritage Centre / Museum, at Waterside) Loads become available 72hrs before the departure of the flight. Click to reveal The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team.
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