Skip to main content. Find additional company focused interview questions by practicing from one of our industry sets. Do you rely on past experiences? Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. Panda Express- Shift Leader. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 You will gain hands on experience in cooking and preparing Panda favorites for our guests. If there is a reason you believe you require an accommodation, please reach out to Human Resources. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". What do you enjoy about the culture, and how does it align with what you are seeking? Apply to Production Supervisor, Order Picker, Account Manager and more! Monterey Park, CA. It's been over 6 years since I've been in the industry.". Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Share that you have the means to get to work consistently and on time. Why do you want to work at Panda Express? 8. cashier drawer count- verify by pic ", "When I have a difficult customer I will try to kill them with kindness. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Save my name, email, and website in this browser for the next time I comment. I guided new employees through the onboarding process as well as continued advanced training.". A valid drivers license and reliable transportation are also required. 9.manager key- posession by pic/manager, 1. lock back door-all times Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Medium: 3 sides 3 entrees, serves 18-22 12 no flies ", "Over the years I've had to manage difficult customers who were difficult for different reasons. They say that you have a great focus on family, embracing diversity, and helping people to see their potential. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. This question is often asked to determine your level of comfort with handling cash and credit card transactions. ", "I appreciate that Panda Express encourages continued education and training. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. Therefore, any date prior to 2019 might not be accurate. Is the overall food/ingredient quality better than their top competitors? Delegating to subordinates also helps alleviate stress to a degree.". What would your previous boss say about you? By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. Continuous improvement is an important trend for Panda Express Shift Leaders to understand. A good leader takes the initiative, listens and communicates well with others. The restaurant industry is fast-moving and nearly always open. They must also be able to work independently and as part of a team. ADA Statement: "My schedule is very open except for Monday evenings. Pay Range: $17.50 - $26.00 / Hour *. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. Match. How do you manage the stressful times? As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Associate discounts for many brands 5. thru-put (keep going), donations, dt time, 3 day prep, ordering, osa, steam table, attitude, delegate, awareness, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Literature and Composition: Reading, Writing,Thinking, Carol Jago, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, AP Lang Unit 5 Progress Check MCQ Answers. Panda Restaurant Group, Inc. Oakland, CA. "I do not believe in 'taking the fall' for people based on protecting them. Assure the interviewer that you are trustworthy and honest. For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. This would be a great opportunity to use the STAR method. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. I also completed all deposits on time each night, which helped me develop my math skills even more.. High performance teams are becoming increasingly important in the restaurant industry. I also had to operate the restaurants ovens and fryers, which are very similar to those used at Panda Express.. "Thank you for asking - I do have a few questions. Can you tell us about your previous work experience? ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . ", "I have researched Panda Express a great deal, before coming in today. You've used a strong example with a positive outcome. 4. food quality Shift leaders at Panda Express have the opportunity to move up to higher-level positions within the company. Every manager wants a team player who will not resist company policy or argue about every detail of the workload. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. Prefer some Operations experience, Food Safety: "Our company had a contest . 6.cctv working- check daily The "Most Likely Range" represents values that exist . Panda Express Assistant Manager jobs - indeed.com. Our date tracking prior to 2019 was not accurately kept. The trick is to try to look at the situation from their perspective and respond accordingly.". ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. What can you tell us about Panda Express? If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. * Within the range, individual pay is determined using various factors, including . You've confirmed that you can be counted on to arrive on schedule. ", "I love to read in my free time and spend as much time as I can doing that. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. ", "Yes. amir_sykes7. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Great Compensation Package and Bonus Opportunity Make sure to include the positive outcome. Talk to the interviewer about the extent of your experience with terminations and discipline. Posted: February 28, 2023. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. - How long has this role been vacant? I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. The king ordered the *peons* to What was the significance of the *Mendez* v. *Westminster* court decision? Shift Leader Job in Georgetown, TX. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. My co-workers didn't like being called out, but eventually, they came around. Because I am a strong communicator, I can diffuse most situations. We accumulate 120 hours and we lose them if we do not use them. Which word in sentence 1 is a direct object? Great job! Which part of the position has the steepest learning curve? Everyone handles the stress and disappointment of setbacks differently. . It sounds like you have a history of being trustworthy! As a Shift Lead, you gain a diverse range of skills to develop yourself and others. The purpose of this page is to help you prepare for your job interview. "I believe that Panda Express stands out above its competitors because it has an incredible reputation for quality food and a family atmosphere. ", "It depends on the situation. 3. integrity Employees at panda express can earn $30000 annually in the United States. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Thank you so much for your interest in joining our In Person Open House Interview Day. ", "Here are some sample questions: - When would you like to have this position filled? Pay Range: $17.50 - $24.50 / Hour *. All of these factors come together to determine the salary for a Shift Leader at Panda Express. ", "I like the culture Panda Express offers. Test. Module 1 Panda Express PIC Test. Will it help you hone specific skills or provide expertise in new areas? 2. doors are locked during closed hours (9) I am upset. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . ", "Absolutely. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. You can strengthen this answer by talking about how you handle a setback. ", "State and federal laws require companies to produce schedules for employees in advance. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. In those instances, honesty isn't always the best policy. Test Scores This information is unavailable to unknown [or unregistered] users High School Information High School: Edison High School( Fresno, CA) State: . sink 120 in 1 min The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. I do have classes on Monday and Tuesday evenings. . Do they offer innovative menu items or engaging product promotions that keep customers coming back? Panda Express Hourly (. Job Details. Finally, talk about the outcome you achieved. Panda Express. Test. ", "Management always has projects for the Center Leadership Team to address. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. I had already learned how to work well with others, so I just applied those same principles to leading a team.. Try to solve the problem or find someone who can. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. raphaelamadeus. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. "I had zero unexcused absences last year. You will gain hands on experience in cooking and preparing Panda favorites for our guests. When answering, make sure to mention how much experience you have working with money and emphasize any relevant skills or certifications you may have. Flashcards. Talk to the interviewer about your thoughts on honesty in the workplace. 1092-COVELL & HWY 113 PX, Davis, CALIFORNIA, UNITED STATES, 2017 Panda Restaurant Group. NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. happyme3453. When answering this question, it can be helpful to include information that shows your leadership skills or other qualities that relate to the position. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). ", "I held the position of Training Coordinator for 2 years at our center. I've learned to compartmentalize a situation into smaller parts to cope with situations. POSTED. Practice 31 Panda Express Interview Questions. Full-Time. How would you describe your ideal candidate for this position? I brought it up to management and we had a discussion on how to address the situation.". I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. The culture fascinates me, and there is so much to learn. Talk to the interviewer about the ways that you would like to see your career grow with Panda Express. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . 3.pic keys returned during turn over-transfer or termination What was the outcome, and what did you learn? health insurance also can cover your spouse., Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Remember to review the job description and find an experiencethat relates to what they are looking for. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. 4 all meat in preptable and prep cooler holds 40 and below Associate discounts for many brands. Are Lomov and Natalia equally responsible for their arguments, or is one character more to blame? . 11 no rodents We do not claim our questions will be asked in any interview you may have. If you are applying for an entry-level position then dress business casual. With that said, I am very confident in my ability to quickly succeed. If you take the bus or ride a bike, that works too! Talk to the interviewer about a time when you have dealt with this type of situation. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. exclamation marks in sentences of your own. A part of being a diligent employee is to ensure that you are always on time and present when expected. Find out what a Panda Express Shift Leader does, how to get this job, and what it takes to succeed as a Panda Express Shift Leader. You can make your answer more memorable by being more specific. This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. 54. The foodservice industry could not survive without maintaining the proper levels of cleanliness.". Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. Employees at Panda express pay a median salary around $24000 annually in the United States. Learn. Your answer illustrates that you are a reliable employee that shows up and doesn't miss work. PIC of store is actual title Assistant/General Manager. 44. Share some of your strengths to show you have qualities in both categories. If the cash drawer was balanced correctly each day or your deposits were correct and made on time every night, saying show can illustrate your help highlight your reliability. 48 terms. Describe the specific Task you were supposed to accomplish. standingeagle1. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. Regarding Panda . Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. (16) Katrina Vasquez. Medical and Dental Insurance If you get upset you will take it on future customers. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. It can show teamwork, but it may not be the most honest thing to do. - What is the company's primary goal for this position in the next 12 months? This question is a great way to learn more about the candidates personality and values. Then find a resolution and finally determine how it began in the first place.". Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. While empathizing with the customer is an important part of customer service, consider taking it a step further by describing your customer service skills in more detail. Average salary for Panda Express Shift Leader in Austin: $36,820. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. Estimated $24.8K - $31.4K a year. (2) Read her letter below. When can the manager rely on you to be there? I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. You can also use your ability to lead by example to show new employees how to do their job correctly. Perhaps say you would like to become a restaurant manager. What opportunities will I have to learn and grow? * Within the range, individual pay is determined using various factors, including work location and experience. 40. Panda Express Shift Leader Knowledge Study. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. Learn more here. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. When it comes to clients, I will apologize on behalf of the company for errors. Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. This can help you identify areas where your team members need additional training or support. Good job! Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . 62 Panda Express Shift Lead jobs available on Indeed.com. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Shift Supervisor salaries with median pay of $40,869,Crew Member salaries with median pay of $34,217,Shift Manager salaries with median pay of $38,463,Team Member salaries with median pay of $36,121. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. If you have facial hair be sure to trim it. (6) I am unable to send or receive calls from my home or neighborhood. However, this answer could benefit from being more specific. Table Games Shift Manager. Pleasant, IN. Get insight into Cibolo Creek Test Well! ", "I stuck up for an employee bullied in the workplace. I think that it is important to give back to your community, whenever possible. State a fault required for the role but not a dealbreaker if you dont have it. How does the Internet help cultural diffusion happen constantly? Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Shift lead is actual title and money change, able to cook entrees and sides and support Management, step above FOH PIC just running shift. You can also refer to any positive employment references. "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. Great answer! Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". Using Interjections in Sentences. Any experience welcomed Job Description. Post Date: Apr 27, 2022. "Your customer service standards are one of the reasons I was so attracted to your company. I will often get a group of employees together and work out a game plan on how to accomplish the goals. "When a major problem arises, my first instinct is to take a step back and absorb what just happened. ", "A setback is always disappointing, but it also creates a learning opportunity. You've talked about which social media platforms you use and how they enable you to connect with the company. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. This question gives the interviewer a chance to get to know you. If you dont see improvement after a week or two, say that you would let them go. This will let the interviewer know that your goals are aligned with their business objectives. Learn. ", "I have open availability but would prefer somewhat of a set schedule so I can work my schooling into a routine.". If you are a part of any organizations, sports teams or clubs, talk about your involvement. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. How would you measure my success and what could I do to meet your expectations? I feel this experience prepared me for a leadership role. I am looking forward to apply these skills and my . Try to think of a time when you went above and beyond for a customer. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. Panda Express Open House Interview Day! At that company, we are well aware of FDA rules and regulations and I wanted to ensure that we were not in violation of any laws.". Created by. I enjoyed that responsibility, and we ended up winning the reward in the end because my team increased sales by the highest percentage. Learn. "When I worked at Company ABC, I was responsible for balancing approximately 10K in cash every day. Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". Panda Express. That is a primary motivator. Talk to the interviewer about any areas of training that you feel you may be lacking. 9 employees wash hands for at least 20 seconds It is the largest Asian restaurant chain in the United States, with over 2,000 locations. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. It was intimidating, but I felt a rush at the same time. "I have spoken to a few people that have worked for Panda Express, and they all have great things to say.
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