682 0 obj INFO 30-Apr-2020 13:39:25,785 [0x00002440]: RefId:[2dbeb0db-2d48-49e1-9370-3b0fc2eb8ddf] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} US $150.4. INFO 30-Apr-2020 13:39:17,737 [0x00003980]: RefId:[1698737c-a111-424d-a191-8fc3615c3c75] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton INFO 30-Apr-2020 13:39:25,534 [0x00002440]: RefId:[5ba16141-2cdc-4b13-91d0-4a8668cdbdce] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,040 [0x00002440]: RefId:[48d15c98-e40c-4d5f-8d7e-b0780fe5f9c3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. Free shipping for many products! "" 4 "power off" . INFO 30-Apr-2020 13:39:17,453 [0x00004ba0]: RefId:[bbd16086-4b21-4ba3-9ad3-212bd7a49982] Plantronics::CallManager::MonoOnOff - Setting audio: MonoOn INFO 30-Apr-2020 13:39:24,829 [0x00002440]: RefId:[6e42dd53-0bb0-4336-b577-ea0ac8000347] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again The Plantronics QD In-Line Mute Switch allows you to add a mute switch to the quick disconnect cable used on any H-series headset. Product Summary POLY Blackwire C3220, Headset, Head-band, Office/Call center, Black, Binaural, Volume +, Volume -. INFO 30-Apr-2020 13:39:26,132 [0x00002440]: RefId:[c9c74928-9770-447a-ab89-113452b641db] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} For now the Plantronics with dongle BT600 mutes also on audio connect. We couldn't repro the issue using the same device but we do have your log files. INFO 30-Apr-2020 13:39:26,607 [0x00002440]: RefId:[b85f21da-b72b-4acc-b713-a3e2ceae46d5] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,629 [0x00002440]: RefId:[e0d393a6-5265-441f-afe3-3b140540ca58] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,627 [0x00002440]: RefId:[ec57fdfa-9904-49d4-abc8-1b5406142367] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__Aastra Phone Headsets INFO 30-Apr-2020 13:39:26,443 [0x00002440]: RefId:[14ab4760-90b4-404e-bd7d-4ee5e1936510] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Until 3 or 4 weeks ago, I was able to use and integrate my Plantronics Savi W8220-M headset with MS Teams. INFO 30-Apr-2020 13:39:24,974 [0x00002440]: RefId:[a07963e9-8958-41fe-b49a-9de6cd398be8] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged INFO 30-Apr-2020 13:39:25,726 [0x00002440]: RefId:[25f26156-8dc8-40ec-b18b-76b0ed397d46] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,718 [0x00002440]: RefId:[96c32f3f-9d0f-4b80-894b-b6f971dc7d88] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} DEBUG 30-Apr-2020 13:39:26,058 [0x00002440]: RefId:[7b96b62a-808f-4a9e-a37f-db849af1f686] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=MUTEOFF INFO 30-Apr-2020 13:39:25,269 [0x00002440]: RefId:[a77ddc71-db8f-4860-aaad-1cf9f9d6b43b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Answer I drive oil trucks 12 hours a day and it never dies and I'm on and off the phone all day long, . INFO 30-Apr-2020 13:39:25,589 [0x00002440]: RefId:[7614e514-9e1c-4485-84a3-ab15551a15b3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Read helpful reviews from our customers. |__Wireless USB Headsets Pain in the rear! Microphone Type Boom. INFO 30-Apr-2020 13:39:25,812 [0x00002440]: RefId:[85b867ee-4841-4f86-b670-3c39e0713aeb] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,511 [0x00002440]: RefId:[0d34c355-bb76-4283-b0e5-a1c1343df07a] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} DeepSleep 9 plantronics.com . W*TGU plantronics voyager legend mute button not working. Just hold the mute button for a couple of seconds (on an iPhone 6 Plus). 2. This thread is locked. INFO 30-Apr-2020 13:39:25,270 [0x00002440]: RefId:[7a6888de-2474-4a2c-8a3b-ee3a70d0074c] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again It has 180-degree pivoting speakers and a flexible microphone boom. INFO 30-Apr-2020 13:39:26,502 [0x00002440]: RefId:[fef900d5-b6ff-4e6d-90ee-35c8c7a95868] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Find out more about the Microsoft MVP Award Program. DEBUG 30-Apr-2020 13:39:24,705 [0x00002440]: RefId:[47cce224-0305-4e52-b96b-38524aa1c60f] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=MUTEON Wearing the Voyager 5200, tap the call button to test sensors. This is unbelievably annoying. INFO 30-Apr-2020 13:39:24,877 [0x00002440]: RefId:[e8458d61-a761-4eed-a43b-82fbe32d1a76] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} With mute still on, end the call (either from the device or Lync). INFO 30-Apr-2020 13:39:25,685 [0x00002440]: RefId:[9f7fda25-45b5-40c6-80c5-d83f9f068a93] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Free shipping. On the Properties window, go to the Advanced tab. With mute still on, end the call (either from the device or Lync). Additionally, if your headset comes with the PerSono Suite application, you can mute it from your computer. Can you please file the bug through the Help/Report an issue menu. |__Jabra Wireless Headsets. The best and quickest way forward is to contact our Support organization as the community is run by volunteers only. It's unfortunate that the current release is not helping - it seems it even worsened the situation, never thought THAT would even be possible. Page 14: Advanced Features Plantronics Voyager Focus UC (B825-M) On-Ear Binaural Active Noise Cancelling Bluetooth Headset (P/N: 202652-02) Lazada PH Plantronics Stereo Bluetooth Headset User Guide Manuals+ Poly Voyager Focus UC Bluetooth Headset Charging Cradle (Plantronics) Stereo headset with boom microphone, USB-A for PC/Mac Active Noise Canceling Works with Teams . <>/MediaBox[0 0 612 792]/Parent 679 0 R/Resources<>/ProcSet[/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> Mute from your settings From the top right corner of Teams, select Settings and more > Settings > Notifications. INFO 30-Apr-2020 13:39:31,864 [0x00004ba0]: RefId:[d3481ff9-aa2b-4110-802c-2d3a5f436925] Plantronics::CallManager::Fire_ExitActions - Fire_ExitActions: 3 The Blackwire 3200 Series provides a best-in-class audio experience in a headset that s built for enterprise needs. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Plantronics headset firmware is v160, Skype for Business is 16..8431.2110. INFO 30-Apr-2020 13:39:25,437 [0x00002440]: RefId:[2a56f26a-f960-47d8-bd48-3cdd4f11df52] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,495 [0x00004ba0]: RefId:[4abf3ae3-3ce4-45ba-bc2b-e7657138ef48] Plantronics::CallManager::muteCall - Setting mute = 1 INFO 30-Apr-2020 13:39:24,727 [0x00002440]: RefId:[449284a9-a7d5-41eb-b6e7-1bac5c3fb9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} <>stream If it is one of Windows 10 1809, 1903 or 1909 this likely to be the known Microsoft issue that has been resolved since Windows 10 2004 OS Build 19041.264. Lewis. INFO 30-Apr-2020 13:39:26,426 [0x00002440]: RefId:[6b6fbd6f-2124-447a-8072-50b7fbfd9b95] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,981 [0x00002440]: RefId:[87cb1a6a-982a-44e8-9d51-d1c1e5e79017] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again One question is are you using Sierra? INFO 30-Apr-2020 13:39:26,682 [0x00002440]: RefId:[88633f42-6406-4091-b911-1dfb5617bb6f] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} We have to ways how to do it and will show you how to do any of them. Best Buy has honest and unbiased customer reviews for Poly - formerly Plantronics - Voyager Legend Wireless Noise Cancelling Bluetooth Headset - Silver/Black. Superior Sound that Won t Break the Bank. ` } INFO 30-Apr-2020 13:39:24,749 [0x00002440]: RefId:[fdd99c3d-fafd-497e-b5d6-0e14b42f4c69] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again You may check the devices in the Device Manager, or the Control Panel -> Devices and Printers. Unfortunately with yesterday's update to 16.4.246 the problem still persists. INFO 30-Apr-2020 13:39:25,234 [0x00002440]: RefId:[4df3c1ee-aed3-4f88-87c7-201ab086a1d2] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} OMG this sucks! startxref On the bright side there are options that helps avoid the bad performance. and our could we kindly keep the language professional? Sharing best practices for building any app with .NET. 11/27/2019 From Plantronics: The USB port on the VVX350 phone is not 100% compatible with the C3200 series. INFO 30-Apr-2020 13:39:26,113 [0x00002440]: RefId:[a4493f86-1c4a-4676-b17e-a416846303a8] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} endobj While the call is active, mute the call from the device or Lync. COMPUTER HEADSETS Buy Logitech H570e Wired Headset, Mono Headphones with Noise-Cancelling Microphone, USB, In-Line Controls with Mute Button, Indicator LED, PC/Mac/Laptop - Black in United Arab Emirates. 2. New comments cannot be posted and votes cannot be cast. Thank you. m usb cable 3 power off your headset to use density friendly corded mode noteyour headset battery charges while in corded mode more This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. Open the Sound window (often referred to as Windows Audio Mixer) by right-clicking on the speaker icon in the Windows notification area (i.e., system tray) and selecting Recording devices. |__Epos Sennheiser Wireless Headsets This is a button that allows you to take a phone call when away from your desk. you have broken other applications with your bug. Repeat to reactivate; the LED flashes purple then blue. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Click on the Lync Options icon, choose Tools > Audio Device Settings, and press OK. 2. INFO 30-Apr-2020 13:39:25,494 [0x00002440]: RefId:[e4d43067-9058-4e1e-a6c9-678ccd0cf2d3] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,080 [0x00002440]: RefId:[4dbcceaf-d079-4273-a4dd-cbb727811205] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:26,542 [0x00002440]: RefId:[28c117ab-7084-4755-91d0-f57f3b685b06] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} This forum is quite hard to find and I begin wondering whether I am a member of an elite few who use Macs and have this problem, 'cause that could be nothing to write home about in terms of Microsoft. Most Plantronics headsets give users the option to mute their headsets using the volume buttons on the device. 681 0 obj $18.99. This option is if you cant download third party software in your computer. 683 0 obj Turn the toggle on for Mute notifications during meetings and calls. Select "Quit Plantronics Hub" from the Hub icon menu in the Windows notification area. I am running into the identical problem with the same release using a Jabra headset 9460 and the Jabra Motion UC headset. As soon as it does this once then the headset will mute itself in every other application that includes audio. INFO 30-Apr-2020 13:39:25,079 [0x00002440]: RefId:[7b0c22ef-2357-4202-bd68-d43101491adc] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,059 [0x00002440]: RefId:[02552c46-456a-476d-8114-bca17a37c815] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged Mute Headset via Volume Control Step 1 Locate the "-" volume button on your Plantronics headset. INFO 30-Apr-2020 13:39:25,609 [0x00002440]: RefId:[b52d4f69-c1cc-4965-96e3-7e411ff2af8c] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,311 [0x00002440]: RefId:[20cc9d8c-e27d-470a-885b-4e1affba196b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 684 0 obj 6. Ok. - sancho.s ReinstateMonicaCellio Apr 13, 2020 at 8:46 To unmute the device, click Unmute. INFO 30-Apr-2020 13:39:25,572 [0x00002440]: RefId:[54f493e3-cdbd-4557-b05c-8ecb754149f0] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again endstream xXI8Ygb'fQ0 9EQ1cz*TD@AaE0r^^E~{d+LH@$) N Md&S-EY-?^nz}vWL9D )lbGJb8F'2l(% -3b!? e.g. INFO 30-Apr-2020 13:39:26,465 [0x00002440]: RefId:[65ac0053-11b0-44b6-8bef-ac060c5eea53] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:17,459 [0x00004ba0]: RefId:[c6ff2240-50d3-4648-bb78-0ee44cbd3184] Plantronics::CallManager::answeredCall - AnsweredCall Call( ID: <1> ConfID: <0> InConf: <0> ) During a Skye meeting, everytime I press mute button on the headset, it says "Mute On", then beebs and immediately says "Mute off" and mute is then off. I assumed (perhaps incorrectly) that feedback here would be read by someone with the ability to take action. Even better, people want to wear it "so your investment pays off. INFO 30-Apr-2020 13:39:24,924 [0x00002440]: RefId:[b96392a5-064c-45df-b28d-8c9726f82373] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 1 To put your headset in pair mode, press and hold the power button towards the Bluetooth icon until you hea r "pairi ng" and the hea dset LED s flash red and blue. issues. Uninstalled and reinstalled software for Plantronics Hub & Ring Central softphone. 685 0 obj INFO 30-Apr-2020 13:39:27,065 [0x00002440]: RefId:[b07d286f-0322-41d7-878e-b28a30c52f6e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} KB4557957 https://support.microsoft.com/en-gb/help/4557957/windows-10-update-kb4557957 Mine is doing the same thing.
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