There are various factors that can cause the Microsoft account doesnt exist issue. Using an account name from a different kind of account such as an Xbox, Work, or School account may trigger the user ID error. That's because the email exists in Gmail, but as the account no longer exists in Microsoft, your account must probably have been compromised. In this guide, we will show you the possible causes and potential solutions to this issue. Ok. Hi so i restarted my HP laptop and i'm setting it up. How to use Mac screen sharing for computer help, Dictate speech to text on OneNote for Mac, Check out the new look Microsoft Office on an iPhone, Two ways to switch between Letter and A4 paper sizes in Microsoft Word, Ctrl + Enter shortcut in Outlook for Windows, Citation and Bibliography tools beyond Word, A simple check for Plus addressing with your email address, Make and customize your own tab on Office Ribbon, Make the Office ribbon suit you not Microsoft, How to get the Developer Tab in Office apps. Since I'm now joined, I can't check where the option is now. FIRST: carefully check that the email address is exactly correct. Do I need a thermal expansion tank if I already have a pressure tank? I'm just trying to play some minecraft. How to fix and overcome the That Microsoft account doesnt exist error: Above are some of the methods you can use to help resolve the issue of the Microsoft account doesnt exist your cached data can sometimes interfere with current activities on your site and overwrite specific scripts that you may require when logging into your Microsoft account. Enter a different account or get However, clearing the cached data will help resolve stored data issues affecting account access. If youve come across other solutions to fix this problem, you can help the Windows Community by listing the troubleshooting steps in the comment section below. This seemed to have created the issue somehow. How to Generate Art from Text Using Simplified AI Art Generator? It keeps happening. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Maybe this helps. Clear browser cached data on Microsoft Edge. When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesnt exist. This is absolutely maddening. We hope you have learned how to overcome the That Microsoft account doesnt exist error without much issue; if there are still areas of concern or you need more guidance, simply drop a comment, and we will be happy to assist. GC. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. My answer is to jettison Microsoft for something that works. Enter a different account or get a new one" when opening outlook through Power Automate. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). By the way, I have no idea what I'm supposed to enter in the "Tags" field below. I hope you were able to figure out what was wrong with your account. We hope that the suggestions listed above helped you to fix this error message. 3. I have the same error from the same steps but with a different cause and solution. I set mine up some time ago, personally, with my aol account. If you get a message from Microsoft that says your account is locked, use our automated self-help to help you unlock your account, and connect you to a support agent if necessary. A Office 365 account is used for activating Office, not to logon to Windows. Minimising the environmental effects of my dyson brain. every time I try, I . If you forgot your Microsoft account password, follow these steps. If no Office version is shown, you dont have an Office license assigned to the account you are signed in with. Im attempting to create a new workflow automation which grabs emails with a certain subject line and populates a sharepoint list with them, however when I try to access outlook through . That Microsoft account doesn't exist. Select your name and profile picture or icon at the top. 2. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Now, if your account is still active and no restrictions have been placed on it, you should be able to log in successfully. The login failed; when trying to log in manually (without the quick-login you normally have), it doesn't work as well, it just says that my "Microsoft doesn't exist": After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. When you see the account you're looking for, select Sign in. Win 10 Task Scheduler with Microsoft Account, How to add an outlook email address to a Microsoft 365 Family Account that has a Gmail Login, Licenses for Microsoft 365 for Business, Shared Computers, & Local Accounts. How you resolve signing into your Microsoft accountdepends on the type of issue preventing you from signing in. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. If youre trying to sign in with a Microsoft account and getting an error saying, The Microsoft account you entered does not exist, this post will help you figure out whats going on. Recover your account by requesting a password reset. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft."}},{"@type":"HowToStep","url":"https://windowsreport.com/fix-user-id-does-not-exist/#rm-how-to-block_63b3ee5553db8-","itemListElement":{"@type":"HowToDirection","text":"6. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. Time-saving software and hardware expertise that helps 200M users yearly. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. 1. If you forgot your Microsoft account email address or you signed in and got the error message,That Microsoft account does not exist, we recommend following the steps in this order to assist you with finding your username. Look up your username using your security contact phone number or email address. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. . function gennr(){var n=480678,t=new Date,e=t.getMonth()+1,r=t.getDay(),a=parseFloat("0. The error message isnt well worded heres better text . This is a fairly recent change that I have observed, with great frustration. You will have to use the original account id. SelectReset password below.Reset password. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. But, I get a message saying "The Microsoft account doesn't exist. @LukePuplett: by triggering a re-install of Window. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. We needed to join to the domain, first. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. Choose the account you want to sign in with. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. Additionally, an Xbox Gamertag cannot be used to sign in to a Microsoft account. Time-saving software and hardware expertise that helps 200M users yearly. Has 90% of ice around Antarctica disappeared in less than a decade? Choose from the options provided on why you need a password reset, then click Next. This is a common error among Microsoft users encountering the error under consideration. Copyright Windows Report 2023. In case the account has security information, you will receive a one-time code on the associated alternate (additional) e-mail address or phone number from Microsoft. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Otherwise, choose another username. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! Facts & prices for the new Microsoft Office. Is it okay to purchase Microsoft Office using an account previously used to sign in to a pirated version? If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. After that, click on "Devices.". Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? The moment I removed the personal account from her profile, her login (with a work account, @workdomain.com) worked; error gone. The User can sign into power apps fine,The problem comes when they need to sign into the app. TIP: You can still get country-specific Outlook Email IDs like @outlook.in, etc. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. I know the account is valid because it is the same one I am using in this forum. Enter a different account or get a new one. Well, cached data stores all previous elements of data preventing access again. When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? I should add that this particular computer had my personal account as the main user. Amazingly both messages are right but not well worded. This is also happening to me. Instead of being able to set up a computer out of the box with our Microsoft 365 account for work, the system makes us sign in with a MICROSOFT account, which is totally different. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. I am trying to sign in to a new computer using my Microsoft account. This is also happening to me. MS has got to fix this. Below is a guide on clearing the cached data on the Edge browser. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. when I try to put my email account into authenticator it says "That Microsoft Account doesn't exist." but it does, why is it saying that. Once the steps above have been completed, you should be able to log in to your Microsoft account. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Sign In. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Keep up to date with current events and community announcements in the Power Automate community. Now hover over History and click on History.. We won't spam you. How do I find my Microsoft 365 admin? When I try to sign in https://login.live.com I get "That Microsoft account doesn't exist. It definitely is an Office 365 account that was being used to log in in the previous computer. I then tried my email and the system worked. Follow the steps if youre an admin user to see if the device in question is enrolled; ensure you are aware that the user device is company authorized. Now click on a user account. When signing in to outlook.com via the permissions prompt the prompt shows the user doesn't exist. I can sign into outlook just fine using my work domain email, but it wont work through power automate. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. We'll ask where you'd like to get yourverification code and selectNext. Cache in the Edge browser stores website data, which speedsup site loading times. I have the same headache, but see no solution. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. From there, click on the launcher followed by Admin., Now click on Azure Active directory you may need to click on Show all.. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. Select Reset password below. If your device has not been enrolled on the network, your account will be part of a policy that prevents access to devices outside the organization. You will have successfully cleaned the cached data in your Chrome browser after following the instructions above; when you erase the cached data in Chrome, you subjectively eliminate any unneeded scripts and start from scratch. More info about Internet Explorer and Microsoft Edge, How to remove Office license files on a Mac, Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state, Reset Microsoft 365 Apps for enterprise activation state. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. How can a Microsoft account login (email address) both exist and not exist at the same time? You can, however, create a new account with the same name. It is possible sometimes that, the account name was misspelled. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. That Microsoft account doesn't exist. Go to Microsoft Certification Dashboard. Enter a dif Business process and workflow automation topics. "That Microsoft account doesn't exist. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. For Windows devices, try the following troubleshooting methods. I know the account is valid because it is the same one I am using in this forum. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. Guiding you with how-to advice, news and tips to upgrade your tech life. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Work or school accounts, however, cannot be used to connect to other Microsoft services, such as Xbox. Microsoft apparently expects their customers to understand the distinction by mental telepathy! We hired a new employee and I CANNOT ADD THE EMPLOYEE LOGIN TO THE HOSTS!?!? I believe I've got the bottom of it. Cache in the Safari browser stores website data, which can increase site loading speeds. You can use Office Online apps at https://office.com. How To Clear The Cache In Edge (Windows, macOS, iOS, & Android). Ensure that your Username and ID actually exist. Yes. Check all your drivers now in 3 easy steps: Double-check to ascertain the correctness of every input, Attempt logging in with the primary Microsoft ID, Send a test E-mail to the supposed user ID, Do not use an account name from another type of account, Recover your account by requesting a password reset, Xbox App Wont Let me Sign in: How to Fix it, Brother Printer Paper Jam: How to Easily Clear It, Fix Missing Dll Files in Windows 10 & Learn what Causes that. I have had trouble logging in due to the fact the password *** read more The app needs permissions to use SharePoint,office 365 and outlook.com. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! I think that's the core of the confusion. So, visit the Microsoft Web page and sign up for a new account. So, you might need to create a new Microsoft account. From there, click on "Users.". Enter the email address, phone number, or Skype name you use to sign in then selectNext. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. I'm ready to switch to Linux.
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